Food and Beverage Supervisor

About the Company

Red Sea Global Hospitality is focused on shaping the future of luxury hospitality through responsible development, regenerative tourism, and outstanding guest experiences. The organisation is guided by the values of Respect, Responsibility, Passion, and Collaboration, and aims to create a workplace where operational excellence, innovation, and sustainability go hand in hand.

Role Overview

The Food and Beverage Supervisor will support the property’s food and beverage operations to improve guest satisfaction, team performance, and overall business outcomes. This role is centered on delivering high standards of service to guests, supporting colleagues, and helping maintain smooth day-to-day operations in a values-driven hospitality environment.

Key Responsibilities

• Foster a positive team atmosphere that supports employee morale and consistently high guest satisfaction.
• Ensure food and beverage orders are delivered quickly, politely, and with a professional presentation.
• Oversee the timely and courteous service of orders in restaurants and room service.
• Support guest engagement through seating assistance, strong coordination with the kitchen, and direct interaction with guests whenever appropriate.
• Help coach, motivate, and train team members on an ongoing basis.
• Open and close shifts according to the manager’s checklist.
• Apply and uphold the company’s service standards in daily operations.
• Carry out revenue handling and check-control processes accurately during the shift.
• Maintain a clean, safe, and well-organized environment for both guests and staff.
• Use operational tools such as schedules, floor plans, reservations, and checks to manage the shift effectively.
• Resolve day-to-day operational challenges such as call-outs, last-minute bookings, and other service disruptions.
• Stay visible on the floor during the shift and ensure proper coverage at all times.
• Make sure only high-quality food and beverage products are served.
• Maintain grooming and uniform standards at all times.
• Monitor repair and maintenance needs through work orders, inspections, and related follow-up.
• Manage station rotation to ensure fair distribution of work and supervise routine staff-related matters such as scheduling and time adjustments.
• Support employee performance management to help deliver excellent guest service.
• Contribute to the training of both new hires and existing staff.
• Promote problem-solving within the team through training and empowerment.
• Build trust and strong working relationships through clear communication and professional conduct.
• Apply fair and consistent counseling or disciplinary action in line with company policy.
• Recommend incentive ideas, new concepts, and operational improvements.
• Take on other duties as needed to keep operations running smoothly.

What the Company Offers

• Opportunities for personal and professional growth at all career stages, including targeted development programmes.
• A competitive compensation package.
• Access to exclusive benefits, complimentary nights, and other Red Sea Global Hospitality privileges.
• Health insurance coverage during employment.
• A supportive workplace that values diversity and collaboration.
• Employee recognition programmes.

Accessibility and Equal Opportunity

The employer welcomes applicants from all backgrounds and is committed to reflecting the diversity of Saudi Arabia and the communities it serves. Reasonable adjustments can be discussed during the recruitment process, and the organisation aims to accommodate specific needs wherever possible. It is an equal opportunity employer with a strong commitment to diversity and inclusion.

Additional Information

Department: Food and Beverage

Reporting to: Restaurant Manager

Location: Tabuk, Saudi Arabia