Visual Merchandise Project Specialist

About the Role

Mitre 10 has been part of New Zealand’s home improvement landscape since 1974, building an award-winning reputation around helping people enjoy the places where they live, work, and spend their time. This position sits within the Merchandise Services team and offers the chance to shape in-store experiences across the network through a mix of project coordination, visual merchandising, and collaboration with a range of stakeholders.

If you enjoy turning ideas into practical retail outcomes, balancing creative thinking with structured delivery, and making a visible difference to customer experience, this role is designed for that combination.

Project Delivery

• Lead merchandise projects from initial planning through to in-store rollout and completion.
• Develop and maintain project schedules and critical paths, while keeping priorities organised.
• Arrange meetings, monitor progress, and provide regular status updates so all parties stay aligned.
• Work alongside Merchandise, Marketing, Design, Store teams, and external suppliers to keep delivery moving.
• Identify risks, resolve blockers, and help keep projects progressing as planned.
• Provide support to stores during rollout activity and in the period after implementation.

Visual Merchandising

• Create signage using existing templates for in-store presentation and display needs.
• Prepare merchandising and signage assets that reflect brand guidelines and standards.
• Produce mock-ups and trial concepts to confirm ideas will work effectively in stores.
• Monitor retail and merchandising trends to keep displays current, attractive, and competitive.

Collaboration and Stakeholder Support

• Act as a connecting point between the Support Centre, retail stores, and suppliers.
• Work with internal teams to clarify project needs and define implementation plans.
• Support stores in upholding strong merchandising presentation standards.
• Assist with the management of in-store signage and ticketing systems across the network.

What You Bring

The ideal candidate is comfortable in a busy, team-oriented environment and can switch smoothly between detail-focused tasks and creative execution. Strong coordination skills, sound judgement, and the ability to influence others will be important in this role.

Why Join

• Team member discounts across Mitre 10.
• Flexible work options.
• Birthday leave for your special day.
• Life and trauma insurance.
• One paid wellness day each year.

Additional Information

This is a full-time onsite role based in Auckland, New Zealand. It is suited to someone who is calm under pressure, adaptable to shifting priorities, and motivated by both retail presentation and practical project delivery.