Vice President of Revenue

About the Role and Company

Mongoose is a leading AI-driven engagement platform serving higher education institutions. Their technology helps colleges and universities boost enrollment, retention, and fundraising without increasing staff. While the company has a strong product and client base, the role of Vice President of Revenue is critical to establishing and leading a robust revenue generation engine.

Key Responsibilities

• Oversee the entire revenue organization, combining new business development, client success, account management, enablement, and operations under a single leadership structure aimed at increasing annual recurring revenue (ARR) through both customer acquisition and retention.
• Design and implement a straightforward, repeatable sales process that clearly defines each stage from initial contact through to closing and renewal, ensuring sales representatives understand expectations and focus on selling effectively, enhancing forecast accuracy and conversion rates.
• Develop and nurture the sales team, primarily composed of early-career professionals, by establishing comprehensive ramp-up plans, ongoing enablement, and consistent coaching. Actively engage in deals and reviews to build reps’ confidence and ability to close.
• Drive expansion into larger market segments by focusing the team on pursuing higher average contract values, strategically developing the most valuable accounts, and exercising disciplined deal selection to maximize the opportunity in higher education.
• Leverage AI technologies to transform and optimize revenue operations, aiming for enhanced efficiency, precision, and effectiveness beyond traditional approaches through innovative use and development of AI tools.

Candidate Profile

• Previous leadership of a full revenue organization including responsibility for new customer acquisition and retention, with personal accountability for revenue targets.
• Analytical approach to underperformance, rigorously examining sales funnel metrics such as pipeline, conversion rates, and time in sales stages instead of relying on anecdotal explanations.
• Experience building or significantly improving a successful sales process within an established organization or from the ground up.
• Strong coaching skills demonstrated by directly transforming early-career salespeople into effective closers through hands-on involvement rather than remote supervision.
• Market-savvy, financially literate in unit economics, and proven history of guiding teams to pursue larger, higher-quality deals while avoiding less profitable opportunities.
• Active use of AI to enhance workflows and operations, with a proactive mindset to push these innovations forward independently.
• While experience in higher education or education technology sectors is advantageous, candidates without this background should demonstrate an ability to quickly gain relevant industry knowledge.

Work Environment and Culture

The VP of Revenue is a critical executive role collaborating closely with the CEO and partnering with Product, Marketing, Finance, and People teams. The company emphasizes open communication, accountability to shared goals, and a holistic approach to business success.

About Mongoose

Trusted by over 1,000 higher education institutions, Mongoose empowers teams by automating routine tasks with AI, allowing staff to focus on impactful work that advances student success and donor relationships.

Benefits and Perks

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions: 100% of the first 3% and 50% of the next 2%
• Flexible paid time off
• Competitive leave policies
• Thirteen paid holidays annually, including a full week off between Christmas and New Year's Day

Additional Information

This is a remote position available anywhere in the United States, with some travel expected for client engagements, key deals, and team meetings.

Mongoose is an equal opportunity employer dedicated to fostering diversity and inclusion throughout its workforce. The company welcomes applicants from all backgrounds and provides accommodations during the hiring process upon request.