Vice President of Revenue

About Mongoose and the Role

Mongoose is recognized as the premier AI Engagement Platform within higher education, empowering colleges and universities to enhance enrollment, retention, and fundraising efforts without expanding their staff. Although we have a robust product and customer base, we lack an established revenue engine that aligns with our potential. This key leadership position, Vice President of Revenue, will take full ownership of the revenue function, integrating new business development, client success, account management, and the systems that unify these areas to ensure seamless operation and disciplined execution.

Key Responsibilities

• Lead the entire revenue organization, including teams for new business acquisition, client success, and account management, along with enablement and operations teams that support and train the frontline to achieve growth in Annual Recurring Revenue (ARR) through new sales and client retention.
• Create and implement a clear, repeatable sales process from initial contact through closing and renewal stages, ensuring that all team members understand performance expectations and can focus on selling efficiently, resulting in reliable forecasts, accelerated deal closure, and improved conversion rates.
• Develop the skills and capabilities of early-career sales representatives through structured ramp-up programs, continuous enablement, and regular coaching embedded in daily activities, fostering confident and effective closers.
• Guide the organization's move toward larger, more valuable opportunities by targeting higher-value accounts and raising the Average Contract Value (ACV), employing strong market insight, analytical rigor, and discipline in deal selection.
• Operate the revenue function leveraging advanced AI technologies to enhance operational efficiency, accuracy, and effectiveness, using innovative approaches to reinvent traditional sales processes.

Required Qualifications and Experience

• Proven track record managing a complete revenue organization encompassing both new business development and retention, with direct responsibility for meeting sales targets.
• Analytical approach focused on metrics such as pipeline health, conversion rates, and sales cycle duration to diagnose missed targets rather than subjective explanations.
• Experience building or transforming effective sales systems that deliver consistent results within established organizations.
• Strong coaching capabilities, having successfully mentored and developed early-stage sales representatives into productive closers through hands-on involvement.
• Ability to think in terms of unit economics and rapidly interpret market dynamics to guide the team toward bigger, more profitable deals while declining less valuable opportunities.
• Experience actively employing artificial intelligence tools to enhance revenue operations and a proactive stance toward adopting and expanding this technology.
• Background in higher education or EdTech sectors is advantageous, though not mandatory. Candidates should demonstrate an ability to quickly understand and adapt to the nuances of this market.

Collaboration and Company Culture

Revenue leadership will be a core part of our senior management team, working closely with the CEO, Product, Marketing, Finance, and People teams to align goals and ensure accountability to collective success beyond individual functions. We emphasize open communication, data-driven decision-making, and shared ownership of results.

About Mongoose's Impact

With over a thousand higher education institutions relying on our platform, Mongoose amplifies the capacity of existing teams by automating routine tasks with AI, enabling staff to focus on substantive work that advances student progress, increases applications, retention, and donor engagement, all without raising headcount.

Benefits Provided

• Extensive medical, dental, and vision insurance coverage
• 401(k) plan featuring a company match: 100% match on the first 3% of contributions and 50% on the next 2%
• Flexible paid time off policies
• Competitive leave policies
• Thirteen paid holidays annually, including an extended break spanning Christmas through New Year's week

Working Arrangements

This is a remote position open to candidates anywhere within the United States. Occasional travel will be required for client meetings, major deals, and team gatherings.

Diversity and Inclusion

Mongoose is committed to fostering an inclusive workplace that drives innovation through diversity. As an equal opportunity employer, we welcome applicants of various backgrounds, experiences, and identities, and provide support during the application process for those needing accommodations.