Vice President of Enterprise Solutions

About Pocket Aces Services and Shyne

Pocket Aces Services specializes in operational work for multifamily properties, handling unit turnovers, common-area upkeep, porter duties, and capital projects. Since 2023, it has fulfilled over 8,000 operational appointments at more than 100 apartment communities, including some of the industry's largest owners and management companies. Shyne, a technology platform developed from this operational insight, manages work orders, turnovers, vendor coordination, inspections, communications, and overall operational efficiency, addressing shortcomings in existing systems.

Role Overview

We are seeking a Vice President of Enterprise Solutions to develop and maintain relationships with regional and national multifamily portfolio owners, operators, asset managers, and leaders. This role focuses on enterprise growth through relationship-building rather than high-volume sales, involving both service business and technology platform adoption.

Key Responsibilities

• Establish and nurture trusted connections with owners, operators, regional and executive teams.
• Drive new service revenue by securing portfolio-wide agreements for Pocket Aces Services.
• Introduce and champion adoption of the Shyne platform within enterprise accounts.
• Identify opportunities to expand the portfolio through additional communities, regions, and services within existing relationships.
• Represent the companies at industry events, conferences, and executive meetings.
• Supply market insights and customer feedback to guide service and product development.
• Collaborate directly with the CEO in strategy development.

Qualifications and Experience

• At least 10 years of experience in multifamily property management, operations, asset management, or executive leadership.
• Established and active network within the multifamily industry.
• Proven experience delivering presentations to ownership groups and executive leadership.
• Excellent communication, negotiation, and relationship-building capabilities.
• Self-motivated, entrepreneurial mindset with ability to create and shape the role.
• Preferred: Previous roles as Regional Director, Regional Vice President, Director of Operations, asset manager, or similar portfolio-level leadership.
• Preferred: Experience in enterprise sales or business development.
• Preferred: Deep knowledge of multifamily maintenance, unit turnovers, vendor management, and property operations.

Compensation and Earnings Potential

• Annual base salary of $60,000, paid regularly through company payroll.
• Commission on Pocket Aces Services—5% of monthly gross profit from new business personally originated, paid monthly based on collected revenue for the first 12 months of each new customer relationship.
• Commission on Shyne platform—15% of first-year collected revenue from new Shyne customers personally originated, including implementation fees, monthly platform fees, work-order fees, and other contracted software revenue, paid monthly during the customer's first 12 months.
• No cap on commissions.
• Expected first-year earnings range between $100,000 and $175,000, with potential to exceed $250,000 based on performance.

Executive Partnership Opportunity

Outstanding ongoing performance could result in participation in the Pocket Aces Services Executive Partnership Program, offering up to 4% ownership equity, contingent on company approval, sustained results, and a separate executive agreement. Ownership is not guaranteed but is earned through significant enterprise growth, strategic leadership, and impact.