Transportation Specialist - Transportation Operations Management (Day Shift)

Overview

Join the Transportation Operations Management team at Amazon's Sort Centre in Craigieburn as a Transportation Specialist. This role involves managing and coordinating transportation activities on site to ensure smooth yard operations and timely delivery of goods, contributing to world-class service delivery for Amazon customers. Candidates should be prepared for flexibility in shift timings, including day and night shifts.

Primary Responsibilities

• Prepare and distribute daily End of Shift reports detailing all load arrivals and departures, including causes and actions related to delayed carrier arrivals.
• Coordinate communication between the outbound dock team and the Network Operations Center to explain reasons for late arrivals and departures of drivers.
• Manage escalations with multiple carriers concerning pickup and delivery issues, including notifications about weather impacts on yard operations.
• Develop, communicate, and update daily load plans with internal and external stakeholders such as the NOC.
• Monitor and collaborate with Fulfillment Centre operations, transportation peers, and carriers to ensure punctual trailer movements.
• Aggregate and analyze data from various sources to generate business reports on a daily, weekly, and monthly basis, addressing data integrity and identifying trends for proactive mitigation.
• Engage with carrier and delivery drivers within the yard to uphold organization, safety, and minimize delays.
• Utilize internal platforms such as the Sortation Platform (SSP), Freight Management Console (FMC), and Yard Management System (YMS) for data collection and reporting.

Additional Duties

• Maintain strict adherence to company policies and prioritize safety at all times.
• Support site operations, transportation field teams, and external carriers to ensure defect-free, timely trailer arrivals and departures, preserving a smooth trailer pool flow.
• Comply with regional regulations and company requirements related to size, weight, routing, parking, trailer designations, violation/incident reporting, and mandated break periods.
• Provide operational support across various locations within the node as required, working a 38-hour week with possible overtime.
• Ability to stand and walk for up to 12-hour shifts with frequent physical activities including pushing, pulling, squatting, bending, and reaching, with or without accommodations.

Basic Qualifications

• Availability for flexible schedules, including weekends, night shifts, and holidays.
• Physical capability to lift up to 49 pounds and remain on foot during extended shifts while performing frequent physical movements.
• Completion of high school or equivalent education.
• Ability to work 40 hours per week plus overtime as necessary.
• Minimum one year of experience with Microsoft Office tools including Word, Excel, and Outlook.
• Previous experience in warehouse, logistics, transportation, or distribution centre functions.

Preferred Qualifications

• Familiarity with yard management and freight management systems or comparable operational software.
• Experience in coordination with multiple external partners or stakeholders.
• Understanding of load quality standards and freight safety compliance requirements.
• Capability to analyze operational data and prepare performance reporting.

Additional Information

Amazon proudly recognizes the Traditional Custodians of the land throughout Australia and respects their elders past and present. The company affirms its commitment to inclusion, equal opportunity employment, and support for individuals with disabilities by offering workplace accommodations during application and onboarding processes.