Teller - Dubai (Exclusive to UAE Nationals)

About Emirates NBD

Emirates NBD stands as a dominant financial institution across the MENAT region, operating in 13 countries and serving over 9 million customers. Recognized as the premier banking brand in the UAE with a brand value near USD 4 billion, the bank provides diverse financial services such as retail, corporate, Islamic, investment and private banking, asset management, and brokerage. With digital innovation at its core, 97% of transactions are completed outside branches, including through its lifestyle digital bank, Liv, which boasts over half a million active users.

Aligned with the UAE Government’s initiative to empower nationals, Emirates NBD fosters a nurturing and progressive workplace to engage young Emirati talent, contributing to national prosperity.

Job Overview

The Teller position is pivotal in delivering outstanding customer service while accurately handling a broad range of banking transactions including deposits, withdrawals, and payments, ensuring adherence to banking standards and protocols.

Key Duties

• Warmly welcome customers and provide timely, respectful, and efficient service.
• Accurately process financial transactions such as deposits, withdrawals, and payments.
• Manage cash and check transactions, ensuring daily balance of all dealings.
• Support customers with inquiries related to international money exchange.
• Maintain and reconcile the cash drawer daily.
• Comply strictly with all bank policies, guidelines, and regulations.
• Address customer concerns politely, escalating issues beyond authority to supervisors.

Qualifications and Skills

• Minimum educational qualification is a high school diploma or equivalent.
• Comfort and proficiency in direct, face-to-face customer interactions.
• Effective verbal and written communication skills in English.
• Ability to perform rapid and precise work.
• Experience ranging from none up to five years is acceptable.

Why Join Emirates NBD?

Joining Emirates NBD offers a unique opportunity to be part of a highly reputed banking brand pioneering innovation. The bank supports career growth with extensive development opportunities in the UAE and beyond. It also offers attractive compensation packages and benefits such as a flexible work policy, enabling remote work options to fit individual needs.

Prospective candidates are encouraged to carefully review job responsibilities and requirements and apply if their qualifications align.