Telemarketing & Client Relationship Executive

About the Role

We are looking for proactive and sales-oriented Telemarketing & Client Relationship Executives to promote our Payroll Software. This role involves contacting potential clients to present and market the product, managing client accounts, and collaborating closely with the business development team. Fresh candidates are encouraged to apply, with comprehensive training provided on the product, pitching techniques, and coordination processes.

Primary Responsibilities

• Identify and source business leads primarily from SMEs, startups, and HR heads through online platforms.
• Initiate contact via telephone to introduce and effectively pitch the payroll software offerings.
• Schedule and arrange client meetings and product demonstrations, coordinating seamlessly with Field Business Development Managers for onsite visits.
• Manage client accounts by acting as the main point of contact, addressing client queries, and nurturing long-term relationships.
• Maintain and update daily records of calls, demonstration schedules, and client status reports to track progress.

Qualifications and Requirements

• Undergraduate or graduate degree in any discipline.
• Open to freshers and candidates with up to 10 years of experience who possess a strong sales-oriented mindset and enthusiasm.
• Proficiency in Kannada or any regional language and Hindi, with excellent communication skills in English.
• Demonstrated abilities in customer handling with politeness, strong telephone presence, effective objection handling skills, organizational capability, and basic computer and Excel knowledge.

Compensation and Benefits

• Monthly fixed salary up to ₹30,000, determined by candidate qualifications, experience, and interview performance.
• Opportunity to earn performance incentives ranging from ₹10,000 to ₹15,000 monthly based on client conversion and retention.
• Structured training program provided from the onset to cover product knowledge, pitch preparation, and account management.

Work Schedule and Location

• Full-time position requiring presence at the office located in Hoodi Circle, Bengaluru, Karnataka.
• Six working days per week, Monday through Saturday.
• Office hours are 9:30 AM to 6:30 PM, aligning with standard business hours.