Technology Services Assistant (PT)

Job Summary

Player 15 Group is the sports and entertainment organization behind the Phoenix Suns, Phoenix Mercury, Valley Suns, and Mortgage Matchup Center. Based in downtown Phoenix, the company is shaped by a culture centered on creativity, passion, innovation, and care. Its teams work together to create memorable experiences for fans, partners, and the surrounding community.

This opportunity is for an experienced and motivated Technology Services Assistant who will help prepare and run event and meeting technology across several Player 15 Group locations, including the arena, performance centers, and office spaces. The role provides practical exposure to professional audio, video, and IT systems while supporting events, meetings, and special projects in a busy environment.

Key Responsibilities

• Provide technology support for events, meetings, and internal activities across multiple Player 15 Group venues and offices.
• Install, operate, and dismantle event and meeting technology such as public address systems, microphones, and digital signage.
• Carry out basic technical support work, including powering equipment on and off, checking connections, and helping move desks or workstations.
• Assist with other technology-related tasks and initiatives as needed.
• Act as the main contact for event or meeting technology support when full-time staff are unavailable.

Required Skills and Experience

• Practical familiarity with portable PA systems.
• Working knowledge of signal flow and general technology connections.
• Comfort using a radio and coordinating with different departments.
• Ability to operate broadcast equipment.
• Experience recording, tracking, and updating tickets in a helpdesk platform.
• Interest in learning IT and audio/visual fundamentals, including networking basics, device setup, and troubleshooting.
• Dependable, detail-focused, and able to work independently or as part of a larger technology team.
• High school diploma, GED, or equivalent relevant experience.
• Preferred background in audio/visual systems, meeting room technology, IT hardware setup, and broadcast-grade production equipment.
• Prior experience supporting technology in event venues is an advantage.
• Basic knowledge of Mac and Windows operating systems.

Team Culture

The organization values in-person collaboration and a people-first environment where team members feel supported, empowered, and connected. An ownership mindset, initiative, and a strong willingness to step in and get things done are highly valued in support of the team and fans.

The company also aims to create a workplace where people enjoy coming to work and can grow their careers while taking part in daily office and team experiences.

Benefits and Perks

• Medical, dental, vision, life, and disability coverage options.
• Paid vacation, sick leave, volunteer time, and company holidays.
• 401(k) plan with company matching.
• Team experiences during the year such as offsites, catered lunches, coffee stands, ice cream trucks, and more.
• Team merchandise throughout the year plus employee discounts at the Team Shop and online store.
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, along with other local sports and concerts when available.
• Access to onsite amenities such as a full fitness center with locker rooms and showers, indoor and outdoor basketball courts, a pickleball court, a golf simulator and putting green, and an on-site cafeteria with collaborative gathering spaces.

Equal Opportunity and Additional Notice

Player 15 Group is committed to building a diverse workforce. All qualified applicants are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

This job description is not intended to list every duty or responsibility that may be required. Job duties, responsibilities, and activities may change at any time with or without notice.

Questions can be directed to the Talent Acquisition team at the company’s recruiting contact.