Team Lead - US IT Recruitment

About DivIHN

DivIHN (pronounced divine) is a CMMI ML3-certified Technology and Talent solutions company dedicated to connecting skilled professionals with progressive organizations. Since 2002, we have partnered with businesses in both commercial and public sectors, providing exceptional permanent and temporary talent solutions. Our presence includes our US headquarters located at 2800, W. Higgins Road, Suite 240, Hoffman Estates, IL 60169. Currently, we are inviting candidates to join our team at the Trichy delivery center and contribute to our ongoing success.

Role Overview

The Team Lead acts as a pivotal recruitment strategist and mentor overseeing the quality and delivery of the TOPS recruitment program. This leadership position collaborates closely with the TOPS Delivery Manager, providing coaching to recruitment team members and supporting organizational initiatives including state and federal recruitment projects, RFP responses, and hiring across solutions. The role demands availability to work night shifts from 7:30 pm to 4:30 am IST at our Trichy location.

Key Responsibilities

• Continuously guide and mentor the TOPS recruitment team, ensuring adherence to best practices in sourcing, screening, and candidate submission aligned with program standards.
• Provide robust support in recruiter skill development through coaching and feedback mechanisms.
• Serve as the primary escalation contact for resolution of recruitment challenges within the TOPS program.
• Coordinate with the TOPS Delivery Manager to align recruitment priorities, capacity planning, and outcomes.
• Collaborate with internal stakeholders across varied solution groups to fulfill live hiring requirements and contribute to proposal-driven recruitment efforts.
• Assist with recruitment inputs and feasibility assessments for proposals including RFPs and RFIs.
• Mentor recruitment personnel requiring specialized assistance within other accounts or programs.
• Validate and steer recruitment strategies ensuring consistency with timelines, budgetary constraints, and compliance standards.
• Partner with hiring managers to refine role descriptions and ensure recruitment processes uphold quality and governance.
• Support preparedness for new roles, programs, and surge hiring activities.
• Lead recruitment efforts for internal US hiring needs in a coordinating capacity.
• Manage and review recruitment metrics such as pipeline status, turnaround times, and quality benchmarks, providing regular updates to leadership.
• Identify and address process inefficiencies and performance risks to facilitate continuous improvement.
• Ensure agile response capabilities for urgent business-critical hiring demands.

Qualifications

• A minimum of 5 years of comprehensive experience in US IT recruitment, including exposure to program-based or large-scale staffing operations.
• Demonstrated skills in coaching or leading recruitment professionals.
• Effective stakeholder management and collaboration skills across delivery, sales, and solution teams.
• Preferred experience in state, federal, or RFP-driven staffing environments.
• Familiarity with Applicant Tracking Systems and recruitment analytics tools.
• Preferred educational background includes Bachelor's or Master’s degree in Human Resources, Business, or related disciplines.

Additional Details

This role is based in Tiruchirappalli, India, requiring night shift work from 7:30 PM to 4:30 AM IST. Eligible applicants include individuals holding a Diploma in any specialization, any graduate degree, or ITI certification in any specialization. Opportunities exist for growth into recruiting management and account management leadership roles within the organization.