Supervisor Department Head (Flight Coordinator) – Airline Catering

About the Role

Our production department prides itself on delivering premium luxury in-flight catering that is both elegant and of superior quality. The team strives to create a unique and exceptional experience that satisfies even the most discerning passengers. We emphasize outstanding quality, first-class service, and an exquisite menu selection that will impress every time.

Responsibilities

• Lead, inspire, and develop the airline catering team to ensure peak performance.
• Plan, organize, and oversee timely delivery of catering services to the flight crew.
• Guarantee quality control of catering items including quantity, packaging, and loading of onboard menus.
• Ensure adherence to internal standards, process compliance, safety, and hygiene regulations.
• Serve as the primary contact for onboard crew regarding all catering matters.
• Manage administrative workflows, prepare pertinent documentation, and analyze key performance indicators.
• Continuously improve operational processes in close collaboration with senior management.

Qualifications

• Completed vocational training in hospitality (e.g., chef, hotel management, system gastronomy specialist) or equivalent qualification.
• Strong leadership experience with the ability to motivate teams.
• Several years of professional experience in hospitality, gastronomy, event or airline catering preferably with leadership responsibilities.
• Possession of a valid security clearance (ZUP) under Section 7 LuftSiG is advantageous.
• Highly service-oriented, excellent organizational skills, and strong sense of responsibility.
• Pragmatic, hands-on approach and flexibility, including shift work readiness.
• Class B driver’s license.
• Fluency in both German and English, spoken and written.
• Proficiency in MS Office applications.

Additional Information

• Attractive salary aligned with your professional expertise plus weekend bonuses.
• Exciting leadership role in a dynamic, international environment.
• Autonomous work with room for personal initiative.
• Motivated team and short decision-making paths.
• Complimentary meals provided.
• Customized mobility allowances.
• Christmas and vacation bonuses after one year of employment.
• Modern leisure management through digital time recording.
• A company culture open to innovation and new ideas.
• Authentic opportunities for career advancement nationally and internationally.
• Work alongside one of the most innovative players in the global luxury gourmet entertainment market.

Diversity & Inclusion

We value diversity in our workforce, welcoming individuals regardless of gender, origin, religion, ethnicity, or sexual orientation.