Social Media and Content Marketing Manager

About Flexport

Flexport is on a mission to revolutionize global trade by simplifying commerce worldwide. Our innovative technology and dedicated team enable businesses of all sizes—from startups to Fortune 500 companies—to move over $19 billion worth of goods annually across 112 countries. Positioned at the heart of the global supply chain amidst recent challenges, we’re shaping the future of a $10 trillion industry with trusted support from top-tier investors. Join us to address global business, societal, and environmental challenges.

Role Overview

We seek a hands-on Social Media and Content Marketing Manager to manage and invigorate Flexport’s daily presence across multiple social platforms. You will curate and create engaging blog content, manage our newsletter, and produce compelling visuals and short videos. Partnering with internal experts and industry influencers, you will amplify our story to logistics leaders worldwide.

Key Responsibilities

• Manage day-to-day activities on owned social channels such as LinkedIn, Twitter/X, YouTube, Facebook, and Instagram, including content planning, publishing, engagement, and performance analysis.
• Create and edit blog articles that simplify complex supply chain concepts into engaging, shareable stories, covering thought leadership, customer insights, and product news.
• Oversee end-to-end newsletter production, from content selection and writing to distribution.
• Design visually appealing social media graphics and light marketing materials in Canva, adhering to brand guidelines.
• Edit short-form videos by trimming clips, adding captions, and tailoring content to each platform.
• Develop and nurture a network of influencers by coaching in-house experts and executives on social posting and cultivating relationships with external creators and industry voices.
• Analyze channel performance metrics to continuously optimize content and engagement strategies.

Candidate Profile

• Minimum of 5 years of experience in social media, content marketing, or closely related fields.
• Exceptional writing skills with ability to clearly explain complex logistics topics in an engaging and accessible manner.
• Proven experience managing multiple owned media channels including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
• Intimate knowledge of social media best practices tailored to the unique attributes of each platform.
• Basic proficiency in graphic design using Canva to produce neat and brand-consistent visuals.
• Competency in basic video editing for social media clips, including captioning and packaging without a dedicated production team.
• Strong multitasking skills and accountability over managing multiple channels and deadlines simultaneously.
• Desirable: Experience in building influencer or creator programs, or background in B2B, logistics, or technology sectors.

Compensation and Benefits

The U.S. base salary for this full-time role ranges from $90,000 to $114,000 annually, exclusive of bonuses, equity, and comprehensive benefits such as medical, dental, and flexible time off. Salary offers depend on factors like location, skills, experience, and education.

Equal Opportunity and Privacy

We are committed to diversity and inclusion, considering all qualified applicants regardless of demographic or personal characteristics protected by law. By applying, candidates consent to data processing in accordance with applicable privacy laws including GDPR and CCPA. Please refer to our privacy notice online for details.