Social Media and Content Marketing Manager

About the Company

Flexport is dedicated to transforming global trade through innovative technology and exceptional people, facilitating easier global commerce in a trillion-dollar industry. Serving a diverse range of clients from startups to Fortune 500 companies, the platform moves over $19 billion in goods annually across 112 countries. Recently highlighted by the global supply chain crisis, Flexport continues to shape how products are transported worldwide and is backed by leading investors who support its mission and solutions.

Role Overview

We seek a hands-on Social Media and Content Marketing Manager responsible for managing and driving engagement across all owned social media channels. This includes crafting and publishing compelling blog posts, curating newsletters for logistics professionals, creating graphics and short videos, and fostering a network of internal and external influencers to amplify our brand story.

Key Responsibilities

• Manage day-to-day operations of Flexport’s social media accounts including LinkedIn, Twitter/X, Facebook, YouTube, and Instagram by planning editorial calendars, writing posts, publishing content, engaging audiences, and analyzing performance.
• Create and refine blog articles that simplify complex supply chain concepts into engaging and shareable content covering thought leadership, customer narratives, and product news.
• Oversee the complete newsletter process from selecting topics, composing content, to distribution.
• Design social media graphics and light marketing materials using Canva that align with Flexport’s brand guidelines.
• Edit short-form videos for social platforms, including slicing footage, captioning, and formatting for optimal impact.
• Develop and maintain influencer relations both internally—training experts and executives to confidently engage online—and externally—building connections with industry creators and voices.
• Monitor channel analytics to inform continuous content improvement and strategic decisions.

Qualifications

• Minimum of 5 years’ experience in social media management, content marketing, or related fields.
• Exceptional writing capability with aptitude to make complex logistics topics accessible, interesting, and readable.
• Proven experience managing owned media on key platforms such as LinkedIn, Twitter/X, Facebook, YouTube, and Instagram.
• Strong understanding of best social media practices tailored to each platform’s nuances.
• Proficient in basic graphic design using Canva to develop on-brand materials.
• Ability to edit short social videos independently without extensive production resources.
• Skillful at handling multiple channels and deadlines with ownership and initiative.
• Preferred: background in creating influencer programs or experience in B2B, logistics, or technology industries.

Compensation and Benefits

The salary range for this role in the United States is $80,000 to $104,000 annually, exclusive of bonuses, equity, and comprehensive benefits including medical, dental, and flexible time off. Compensation is influenced by location, experience, skills, and education.

Equal Opportunity Statement

Flexport champions diversity and inclusion, providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other legally protected characteristic.

Privacy Notice

Applicants' personal data is managed in compliance with regulations such as GDPR and CCPA according to Flexport’s privacy policies.