SMB Account Director, Search & Staffing - Talent Solutions

About the Role

LinkedIn is the largest professional network in the world, designed to expand economic opportunity for people across the global workforce. Its products help members build relationships, find opportunities, strengthen skills, and access useful insights. The company also focuses on employee growth and aims to foster a workplace rooted in trust, care, inclusion, and enjoyment, so people can do their best work.

This position is part of a flexible work model based on trust and designed to support teamwork, clarity, culture, and changing business needs. The role is hybrid, so work will be split between home and a LinkedIn office on selected days depending on team requirements.

The company is seeking an Account Director to act as a dependable advisor for customers in the staffing and recruitment sector. The role involves helping clients understand the business impact of LinkedIn’s solutions, measuring that impact, and developing durable partnerships that drive recurring revenue for both sides. The ideal candidate combines strategic selling with a strong customer-first mindset and advocates internally for client success.

Responsibilities

• Develop trusted relationships with decision-makers and key stakeholders within an assigned customer portfolio.
• Influence customer choices by aligning stakeholders around a shared vision and clearly communicating the value delivered.
• Identify opportunities that can increase customer value and support account growth proactively.
• Study each customer’s business in advance and prepare relevant questions and insights before meetings.
• Use layered, open-ended questions to uncover deeper goals and challenges beyond the obvious.
• Adapt communication style and messaging for different audiences and stakeholder groups.
• Recommend solutions based on business needs rather than leading with products.
• Sell ethically and with integrity.
• Apply commercial judgment and business understanding when building and negotiating agreements.
• Use data and insights to justify recommendations and address objections.
• Reduce churn risk through a thoughtful, customer-focused approach.
• Keep customers engaged to validate value and adjust strategy to improve return on investment when needed.
• Use economic, industry, and company context in account planning with a customer-centric perspective.
• Map stakeholders across the account to evaluate relationship strength and shape outreach strategy.
• Share ownership with colleagues and cross-functional partners to improve customer outcomes.
• Ask for support from teammates when facing unfamiliar situations or difficult problems.
• Maintain discipline in territory management, account planning, forecasting, and quota delivery.
• Use CRM and other sales tools effectively to manage the sales cycle and buyer journey.

Requirements

• At least 2 years of relevant sales experience.
• Strong communication, negotiation, and forecasting abilities.
• Prior exposure to, or working knowledge of, the recruitment industry.
• Experience handling SaaS opportunities.
• Experience selling IT solutions.
• Proven ability to carry a revenue target and build strategies that produce results.
• Ability to win and manage senior-level business in a highly consultative sales environment.
• Comfort using data to guide decisions and influence others.
• Ability to evaluate business opportunities and understand prospective buyers.
• Skill in closing deals with a clear grasp of prospect needs.
• Ability to involve multiple stakeholders and company leaders in competitive selling situations.

Compensation and Benefits

The pay range for this role is USD 106,000 to USD 152,000 in OTE. Final compensation will depend on factors such as skills, experience, certifications, and work location. The package may also include an annual performance bonus, stock, benefits, and/or other incentive compensation plans.

Equal Opportunity and Accessibility

The employer is committed to fair and equitable compensation practices and welcomes applicants from a broad range of backgrounds. Employment decisions are made without discrimination based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected status.

An inclusive and accessible hiring experience is provided for applicants with disabilities. Reasonable accommodations may be requested for searching for roles, applying, or taking part in interviews. Examples include alternate-format documents, accessible interview locations, a service dog during interviews, or a sign language interpreter. Accommodation requests are typically answered within three business days. Requests unrelated to disability accommodations, such as application follow-up, are not responded to.

Additional Information

The employer does not discriminate against employees or applicants for discussing, requesting, or disclosing compensation information, except where such disclosure is restricted by law in specific employment-related contexts.

Applicants with arrest or conviction records may be considered in line with applicable fair chance hiring requirements.

As a federal contractor, the employer follows pay transparency and non-discrimination requirements. Candidates may also access privacy, compliance, E-Verify, and right-to-work notices through the candidate portal.