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ServiceNow HRSD Developer at Tata Consultancy Services, Noida

Tata Consultancy Services

Noida, Uttar Pradesh, India · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 days ago
Work mode
In office
Education
Any graduate
Eligibility
Any Graduate or B.Tech/B.E. in any specialization can apply.
Resume
Required to apply

Where you'll work

Job description

About the Role

Tata Consultancy Services Ltd. is seeking a skilled ServiceNow HR Service Delivery (HRSD) Developer based in Noida. The role involves developing and customizing ServiceNow applications related to HR processes and integrating them with existing systems.

Technical Responsibilities

  • Develop and customize ServiceNow HRSD modules including HR Case Management, Knowledge Management, Employee Service Center, Enterprise Onboarding and Transitions, Document Management, and HR Performance Analytics.
  • Handle integrations with HR systems such as Workday or SAP SuccessFactors and directory services like Active Directory via LDAPs.
  • Utilize Web Services, JDBC, and SFTP for integrations.
  • Develop using JavaScript, Jelly, XML, HTML, and CSS for effective ServiceNow solutions.
  • Create and manage UI forms, notifications, automation scripts, workflows, service catalog workflows, access control rules (ACLs), and validations.
  • Assist with patch and release management for the HRSD module.

Collaboration and Process

  • Work jointly with ServiceNow platform administrators and ITSM developers.
  • Participate actively in Agile Scrum ceremonies including planning, daily stand-ups, retrospectives, and feedback sessions.
  • Capture and translate HR business requirements into technical user stories.
  • Follow best practices, coding standards, and software development lifecycle methodologies.
  • Conduct unit testing, document work, and support user acceptance testing phases.
  • Train HRSD users and administrators on developed modules.

Required Competencies

  • Certified ServiceNow Systems Administrator and Certified Implementation Specialist in HRSD.
  • Experience with Agile/Scrum methodologies, ITIL principles, and HRSD processes.
  • Strong communication skills for technical and non-technical stakeholders.
  • Interpersonal skills to collaborate effectively in team environments.

Preferred Qualifications

  • Certification as ServiceNow Implementation Specialist in ITSM.
  • ITIL V3 or V4 Foundation certification.
  • Certified Application Developer (CAD) on ServiceNow platform.

Eligibility

Open to candidates holding Any Graduate degree or B.Tech/B.E. in any specialization.

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