Senior Workplace Experience Specialist

About the company

Airwallex is a global financial and payments platform built for businesses that operate across borders. Its unified system helps organizations handle business accounts, payments, spend control, treasury, and embedded finance at scale. The company serves more than 200,000 businesses around the world, including Brex, Rippling, Navan, Qantas, and SHEIN.

Founded in Melbourne, Airwallex now has more than 2,200 employees across 26 offices worldwide. The business is valued at US$8 billion and supported by major global investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.

About the team

The People & Talent function focuses on attracting and developing high-performing talent while helping build a positive, inclusive, and growth-oriented workplace. The team partners closely across the business to shape programs and initiatives that support Airwallex’s continued expansion.

Role overview

This role combines workplace operations with community-building in the Singapore office. The position is responsible for planning ahead for space and desk needs, keeping the office stocked and running smoothly, and creating opportunities for employees to connect through local community initiatives. The role also contributes to workplace support in other regions alongside local teams.

What you will do

You will help ensure the workplace is ready for a growing team, support office expansion projects, and strengthen the employee experience in Singapore. The role requires close coordination with vendors, building management, internal teams, and local champions to keep the office functional, welcoming, and aligned with the company culture.

Responsibilities

• Keep the Singapore office in good condition by coordinating with building management and internal IT to maintain a safe, clean, and inviting workplace.
• Assist with office expansion work, new space planning, and furnishing new areas in collaboration with building partners and cross-functional teams.
• Plan and run social, wellbeing, learning, and CSR activities for the Singapore team, while working with the social committee, business leaders, and internal supporters.
• Coordinate with cleaners, building staff, nearby tenants, and other suppliers so daily office operations run smoothly.
• Oversee spending for office snacks, drinks, events, and workspace needs, and work with Finance on invoices and resource allocation.
• Help new employees settle in and feel connected to the workplace community.
• Support office events that may involve a range of food and beverage items, including non-halal food and alcohol.

Minimum qualifications

• At least 3 years of practical experience in a people-centered role such as workplace experience, employee engagement, office administration, facilities, or hospitality/events management.
• Demonstrated ability to coordinate vendors, manage deadlines, and stay within budget for office supplies, employee events, and expansion-related work.
• Experience supporting workplace growth and working with building management; able to identify issues early and propose practical solutions.
• Enjoys connecting people, shaping culture, and serving as a friendly and accessible presence in the office.
• Works well with others and can bring groups together around common goals.

Preferred qualifications

• A bachelor’s degree in a relevant discipline.
• Background in fast-moving, high-growth, startup, technology, or fintech environments.
• Strong project coordination skills, experience with contract discussions, and awareness of workplace health, safety, or compliance matters.
• Comfort using office productivity tools such as Microsoft Office, G Suite, and Oracle, along with modern facilities management systems.

Applicant safety and hiring policy

To help protect applicants from fraud, the company states that it will never request bank details, sensitive identity information such as passport numbers, or payment at any point during the application or interview process. Official communication is sent only from an @airwallex.com email address. Applications should be submitted only through the company’s careers site or its official LinkedIn page.

The company also does not accept unsolicited resumes from recruiting firms or search agencies, and no fees will be paid for unsolicited submissions unless there is an agreement for a specific open role.

Equal opportunity

Airwallex is an equal opportunity employer and evaluates candidates based on merit, qualifications, competence, and talent. Hiring decisions are made without regard to protected characteristics such as color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or other legally protected status. Candidates who need accommodations because of a disability or special need may let the company know.