Senior Travel Consultant

About FAB Holidays

FAB Holidays is a travel service provider offering tailored vacation packages for domestic and international destinations. They cater to diverse traveler groups including individuals, families, couples, and corporate clients by providing all-inclusive travel solutions such as flight and hotel bookings, honeymoon and group tours, visa help, insurance, and customized itineraries. Their client-centered approach and meticulous booking process promote lasting customer loyalty and excellent travel experiences.

Role Overview

As a Travel Sales Consultant, you will serve as the initial contact for prospective travelers, responsible for understanding their travel plans, budgets, and preferences, then recommending appropriate travel options and guiding them through the booking journey. This position involves managing customer interactions via calls, emails, and WhatsApp while ensuring high-quality service and meeting sales goals.

Key Duties and Responsibilities

• Engage with customers through multiple communication channels to assess their travel needs.
• Suggest pertinent domestic and international holiday packages based on customer profiles.
• Create personalized travel plans detailing itineraries and package elements.
• Educate clients about package features, exclusions, visa policies, accommodations, and sightseeing opportunities.
• Collaborate with internal teams to facilitate seamless bookings and client satisfaction.
• Maintain consistent follow-ups to increase booking conversions.
• Foster ongoing client relations to encourage repeat sales and recommendations.
• Professional resolution of client issues while upholding service excellence.
• Meet or exceed monthly sales targets without compromising customer experience.

Required Qualifications and Skills

• Strong verbal and written communication capabilities.
• Proficiency in sales techniques and negotiation.
• Customer-oriented mindset combined with effective problem-solving skills.
• Confidence in managing telephonic and digital sales processes.
• Ability to perform under target-driven deadlines.
• Familiarity with basic computer operations and MS Office tools.
• Positive demeanor, professionalism, and collaborative spirit.

Work Environment and Benefits

• Supportive workplace fostering professional growth.
• Opportunities for ongoing skill enhancement.
• Incentive programs based on performance achievements.
• Career advancement prospects within the company.
• Exposure to extensive domestic and international travel products.
• Development of expertise in the travel and tourism sector.

Additional Information

The office is located at RG Trade Tower, Netaji Subhash Place, Delhi. Interview hours are from 12:00 PM to 5:30 PM. HR contact person is Riya Singh.

Compensation

The salary range is between 20,000 and 45,000 INR per month.