Senior Salesforce Product Manager

About the Role

We are seeking a seasoned Salesforce Product Manager, preferably with expertise in Life Sciences and Clinical Trials, to lead the technical strategy of our clients' Go To Market technology platforms. This role demands aligning technical initiatives with business priorities and user needs, while acting as a liaison between technical and non-technical stakeholders. You will be responsible for managing the entire product lifecycle, setting and communicating the roadmap, and ensuring the platform's technical excellence and quality.

Key Responsibilities

• Collaborate with business stakeholders, product managers, and engineering teams to design and develop technical platforms facilitating multiple applications and services.
• Own and drive platform vision, strategy, and roadmap, working closely with senior leaders and technical architects.
• Manage multiple Salesforce projects by prioritizing workload to ensure timely and accurate delivery.
• Create near-term, mid-term, and long-term capability strategies focused on revenue growth and enhancing the Go To Market experience with innovative solutions.
• Align product roadmaps with business objectives, leveraging data, stakeholder input, and industry trends to identify improvement opportunities.
• Lead cross-functional teams in determining future platform strategies.
• Communicate priorities, progress, and impacts effectively to leadership and stakeholders, including preparing release notes.
• Translate the product vision into actionable roadmaps and detailed execution plans, breaking large initiatives into user stories.
• Identify process improvements and recommend workflow optimizations to teams and stakeholders.
• Convert business requirements into user stories for engineering teams and track KPIs to monitor platform performance and value delivery.
• Oversee scheduling and task management related to product development, launches, and enhancements.
• Drive adoption and maturity of agile methodologies, managing multiple tasks under tight deadlines.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or a related discipline.
• Minimum 7 years of experience in product leadership roles, with expertise in requirements gathering, documentation, user story authoring, and process flow creation.
• Proven experience managing products that support Go To Market teams utilizing Salesforce platforms.
• Strong leadership and communication skills capable of articulating complex technical details to diverse organizational levels.
• Excellent analytical and problem-solving abilities, emphasizing data-driven decision making.
• Self-motivated with proactive work habits, exhibiting flexibility and a positive attitude when working in cross-functional teams.
• Familiarity with Agile and Scrum methodologies from a Product Owner perspective.
• Excellent interpersonal skills, with the ability to influence management and multiple stakeholders effectively.
• Strong collaborative skills for partnering with business leaders to translate strategy into action plans.
• Technical understanding sufficient to foresee and mitigate potential risks.
• Effective communication skills in coordinating with engineering and cross-functional teams to clear requirements and dependencies.
• Creative problem-solving aptitude for transforming complex data and user feedback into practical design solutions.
• Detail-oriented and organized, managing several initiatives simultaneously in fast-paced environments.
• Experience with Jira and Confluence tools.

Preferred Qualifications

• Hands-on experience working with Salesforce cloud platforms including Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud.
• Background in Life Sciences and Clinical Trials domains.
• An innovative mindset to propose alternative business and technology solutions.
• Experience enabling capabilities with tools such as Agent Force or Einstein.

Eligibility Criteria

Candidates should have completed B.Tech or B.E. in Computer Science and Engineering, Computer Science and Business Systems, Information Technology, Bio-Chemistry/Bio-Technology, or Bioinformatics.