Senior Recruiting Operations Specialist

About Cimpress

Cimpress is a global leader in mass customization, building technology, production, and supply chain systems that let customers personalize physical products which are then manufactured on demand. The company operates across 30 countries, supports brands such as Vistaprint, TradePrint, Drukwerkdeal, and Pixartprinting, and serves more than 17 million customers through its Mass Customization Platform.

The platform is designed as a set of modular, multi-tenant microservices that allow Cimpress businesses to choose ready-made solutions or combine them in custom ways. This helps teams launch new products, modernize stagnant markets, and deliver efficient, reliable mass production at scale. Cimpress describes its culture as entrepreneurial, ownership-oriented, inclusive, and respectful, with a strong focus on impact and accountability.

Role Overview

The Senior Recruiting Operations Specialist will manage the operational engine behind the hiring process. The role focuses on keeping the ATS accurate and well-governed, maintaining reporting quality, coordinating vendors and interview logistics, and helping recruiters and hiring managers work efficiently. The position supports smoother hiring by owning systems, data, documentation, and process discipline.

Key Responsibilities

• Handle daily ATS administration, including user access, workflow setup, and checks to keep records accurate.
• Monitor and share recruitment performance data such as pipeline strength, aging candidates, offer conversion, and time-to-fill for weekly, monthly, and QBR reviews.
• Coordinate with external vendors and manage renewals for tools such as job boards, assessment platforms, and sourcing partners.
• Support budget approvals and position approval processes while following required governance steps.
• Keep recruiter-facing materials current, including SOPs, handbooks, interview guides, and onboarding documents.
• Work with HRIS and People Analytics teams on system integrations to maintain reliable data movement between platforms.
• Organize interview scheduling and panel logistics while protecting candidate experience standards.
• Identify operational blockers and suggest automation or process improvements.
• Assist employer branding work through content coordination and campaign tracking.
• Contribute to strategic talent acquisition projects, including structured interviewing, rubric-based assessment, panel calibration, and the Raising the Talent Bar framework.
• Help arrange interviewer training, panel nominations, and calibration sessions to strengthen hiring capability.

Preferred Experience

• Prior exposure to hiring support in global or multi-business-unit environments is an advantage.
• Experience with interviewer capability-building or hiring framework rollouts is helpful.
• Familiarity with structured interviewing methods and calibration programs is a plus.

Additional Information

This role is based in Bengaluru, India. Cimpress operates with a remote-first culture built on flexibility, autonomy, and trust, and the company emphasizes fairness, compliance, accountability, and a high-performing people experience.

Equal Opportunity

Cimpress is an equal opportunity employer and considers all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics.