Senior Product Manager, Education

Overview

This opportunity is offered on behalf of a partner company seeking a Senior Product Manager, Education based in Canada. The role centers on reshaping financial education and engagement experiences related to retirement plans for members across Canada. It represents a strategic position to influence education initiatives, foster innovative engagement programs, and advance financial literacy and retirement preparedness.

Working in a highly collaborative, cross-functional setting, the professional will manage the full lifecycle of program strategy, execution, and enhancement while engaging multiple stakeholders. This role integrates product leadership, customer insights, data-driven approaches, and program innovation to create scalable educational experiences.

Key Responsibilities

• Formulate and own the strategic roadmap aligning education and engagement programs with business goals and desired member outcomes.
• Oversee the design, launch, and ongoing advancement of diverse education initiatives such as webinars, workshops, events, digital content, and multichannel engagement journeys.
• Handle multiple projects simultaneously from inception through completion, managing timelines, dependencies, stakeholders, and delivery across interdisciplinary teams.
• Utilize member research, voice-of-customer insights, behavioral science, and segmentation to identify educational needs and amplify engagement.
• Develop measurement frameworks and reporting mechanisms to assess program impact and facilitate continuous enhancement.
• Serve as an expert resource on education and member engagement, advising on content strategies, technology improvements, compliance matters, and industry trends.
• Partner with organizational leaders and stakeholders to cultivate alignment, communicate program vision, and bolster strategic decisions.

Qualifications and Experience

• Bachelor’s degree in Business, Marketing, Communications, Education, or a related field.
• Seven to ten or more years of advancing experience in product management, program leadership, or customer engagement within the financial services sector.
• Proven track record in spearheading financial literacy initiatives, adult education programs, or member engagement strategies.
• Expertise in managing complex projects and juggling multiple priorities within matrix environments while influencing stakeholder groups without direct authority.
• Strong analytical abilities, leveraging both qualitative and quantitative data to inform decision-making and enhance results.
• Exceptional communication, presentation, collaboration, and relationship-building skills.
• Robust organizational and problem-solving skills with a flexible and agile mindset to handle shifting priorities and change.
• Familiarity with the Canadian retirement system, including knowledge of group pension plans, RRSPs, TFSAs, and regulatory factors, is highly advantageous.
• Experience with engagement analytics, webinar platforms, content management systems, and digital production tools is preferred.
• Bilingual abilities in English and French are considered a plus.

Benefits

• Opportunity to work remotely from anywhere within Canada.
• Competitive salary ranging between CAD 85300 and 135300, dependent on experience, location, and credentials.
• Access to performance-linked incentives and bonus programs.
• Comprehensive health benefits encompassing medical, dental, vision, mental health support, disability coverage, life insurance, and AD&D.
• Retirement savings options, including pension plans with employer matching.
• Resources for financial education and counseling.
• Generous paid time off, covering vacation, personal, sick, holiday, and statutory leaves.
• Wellness initiatives, employee and family assistance programs, and inclusive workplace efforts.
• Commitment to career advancement, ongoing education, and internal growth possibilities.
• A flexible, supportive work environment focused on well-being, inclusiveness, and long-term career development.

Additional Information

This recruitment is facilitated through an AI-enhanced selection process designed to ensure fair, prompt, and objective applicant evaluation aligned with core job requirements. The shortlisted candidates are forwarded directly to the hiring organization, which manages subsequent steps such as interviews and assessments.

The processing of candidates' personal information is conducted with regard to privacy regulations including GDPR and is based on legitimate interest and pre-contractual necessity. Artificial intelligence tools may assist in the review and assessment stages but do not replace human judgment, with final hiring choices made by human decision-makers.