Senior Manager/Chief Manager, Strategy and Business Operations

About the Role

We are looking for an entrepreneurial and analytically-driven professional to join our Live Experiences team at Saregama India Ltd. This pivotal position focuses on steering the growth strategy, overseeing execution, and optimizing operations with direct profit and loss accountability. The incumbent will be instrumental in expanding Saregama's iconic intellectual properties (IPs) into innovative, immersive entertainment formats that captivate audiences and offer premier experiences.

The role requires a balanced approach combining commercial leadership, strategic insight, and operational rigor to accelerate the division's growth and cement Saregama's standing as a leader in music, films, and live entertainment.

Key Responsibilities

• Formulate and guide IP development and expansion strategies through detailed market research, consumer behavior insights, and strategic planning to uncover opportunities for market entry, growth, and optimization.
• Manage projects delivering high-quality immersive IP offerings by designing scalable and replicable operational frameworks adaptable across various IPs, formats, and regions.
• Facilitate cross-departmental coordination among creative operations, marketing, ticketing, partnerships, legal, and finance to ensure smooth execution while providing leadership and oversight to crucial team members.
• Oversee digital ticketing platforms and associated operations, whether third-party or in-house, aiming to maximize audience reach and attendance.
• Create and maintain performance management systems and reporting tools backed by data analytics and key performance indicators to evaluate return on investment, enhance customer satisfaction, and guide IP evolution.
• Act as Saregama’s ambassador in dealing with venues and collaborators to build strategic partnerships that unlock revenue streams including ticket sales, private events, sponsorships, and merchandise.
• Deliver executive-level communications by translating detailed analyses into clear, actionable strategies and function as a trusted advisor to leadership with effective stakeholder engagement.

Qualifications and Experience

• Between 7 to 12 years of professional experience in the areas of strategy, operations, or business management, preferably within live entertainment, media, or consumer technology industries.
• Demonstrated success in scaling new business verticals or product lines across different markets, paired with a hands-on operational leadership style and strategic foresight.
• Strong track record in managing multifaceted, time-sensitive projects involving various teams and disciplines.
• Proficiency in adopting innovative technologies and digital tools, inclusive of data analytics and digital platforms.
• Advanced skills in financial modeling and data-driven decision-making to improve performance and profitability.
• Expertise in deal structuring and partnership development combined with a strong external brand representation presence.
• A passionate commitment to live entertainment, cultural arts, and revolutionary storytelling techniques.