Senior Manager - Tax Technology and Transformation

About the Role

The Senior Manager in Tax Technology and Transformation (TTT) at EY MENA is a client-facing leader responsible for steering and executing tax transformation and technology projects across Corporate Tax, Indirect Tax, and Accounting Compliance & Reporting. The role involves translating business needs into practical solutions by leading comprehensive workstreams that span process redesign, data and analytics, solution architecture, AI enablement, and change management to ensure measurable, sustainable results.

Key Responsibilities

• Lead day-to-day project delivery including requirements gathering, solution design, build oversight, testing, deployment, and stabilization while coordinating cross-functional teams including Tax, Finance, Technology, and vendors with rigorous governance and consistently high-quality client deliverables.
• Drive corporate tax process improvements to reduce cycle times, enhance standardization, and improve data reliability for compliance and reporting.
• Establish repeatable routines for tax data validation and reconciliation to enhance data quality aligned with business goals.
• Advance indirect tax reporting improvements involving data readiness, exception handling, and governance, and implement eInvoicing integration where applicable.
• Improve accounting compliance and reporting accuracy through well-defined processes, calendars, and ownership, supplemented by dashboards and exception monitoring.
• Implement AI and GenAI use cases in tax and compliance areas such as document processing, drafting support, anomaly detection, and insight generation with appropriate governance and adoption metrics.
• Maintain disciplined governance with comprehensive milestone tracking, risk management, change control, and high client satisfaction through effective stakeholder engagement and clear communication.
• Build and mentor high-performing teams by coaching and enforcing quality standards across analytics, architecture, and delivery processes.

Technical Competencies

• Deep functional knowledge across Corporate Tax, Indirect Tax, and Accounting Compliance processes including end-to-end value chain and data dependencies.
• Proficiency with data preparation and analysis tools such as Alteryx, Tableau, and strong SQL for data extraction, validation, reconciliation, and traceability.
• Understanding of eInvoicing programs, VAT reporting frameworks, and related integration and governance.
• Capability to design and govern AI/GenAI projects ensuring clear evaluation criteria, oversight, and effective adoption.
• Experience with solution architecture, enterprise standards alignment, and software development life cycle governance including requirements management, testing strategies, release readiness, and defect triage.
• Change management skills to embed adoption through stakeholder mapping, communication plans, training strategies, and KPIs.
• Familiarity with delivery methodologies, including Agile, and strong delivery management discipline.

Expected Behaviours

• Exemplary client interaction skills including leading workshops and communicating complex information effectively.
• Rigorous governance-first approach for predictable delivery.
• Strong leadership in transformation and change management emphasizing stakeholder alignment and adoption as key deliverables.
• Collaborative team-building across cross-functional groups with clear accountability and continual coaching.
• High standards for professional integrity, confidentiality, documentation, and quality review practices.
• Willingness and readiness to travel extensively across MENA and occasionally beyond as engagement demands.

Qualifications and Experience

• At least 12 years of experience in tax transformation, tax technology, finance or compliance transformation, technology-enabled process improvements, or management consulting.
• Proven leadership of multi-workstream transformation projects with strong governance and stakeholder management skills.
• Hands-on or leadership proficiency in Alteryx, Tableau, and SQL for analytics and reporting.
• Experience with solution architecture governance and SDLC oversight including user stories, testing, defect resolution, and release management.
• Strong orientation towards change leadership and embedding adoption into delivery plans.

Preferred Qualifications

• Experience in delivering eInvoicing and digital indirect tax reporting initiatives including VAT reporting frameworks.
• Background in developing AI/GenAI capabilities within enterprise functions with robust evaluation and adoption processes.
• Relevant certifications in tax, accounting, project or program management, architecture, data/AI, or change management.