Manager Hire To Retire - Global Employee Services Hyderabad

About the Role

As the Manager for Global Employee Services (GES) Hire to Retire (H2R) in Hyderabad, you will oversee comprehensive HR service delivery across Learning, Mobility, and Benefits. Your leadership will focus on fostering excellent user experiences, ensuring operational excellence, leveraging data for performance improvements, and driving continuous innovation. You will also lead change initiatives, build capabilities within the team, and align the Hyderabad operations with global governance and compliance standards.

Key Responsibilities

• Set clear priorities that align with the GES vision, establishing the team as a strategic partner for HR and business leaders globally.
• Lead, develop, and scale the local H2R teams promoting high performance and customer focus.
• Enhance service delivery by optimizing processes to be efficient, standardized, compliant, and user-centric across all global employees.
• Promote operational excellence via disciplined service management, process simplification, automation, and effective use of HR technologies and partnerships.
• Manage critical projects, initiatives, and change programs to ensure strong execution and stakeholder buy-in.
• Collaborate with senior stakeholders worldwide, including HR leadership and external vendors, to maintain transparency and align expectations.
• Track and improve key performance indicators such as employee satisfaction, productivity, compliance, and cost-effectiveness, using data-driven insights.

Qualifications and Skills

• Bachelor’s degree with significant experience in Human Resources processes and shared services.
• Strong leadership skills with proven ability in stakeholder management and influencing diverse global partners.
• Expertise in operational excellence managing end-to-end HR processes, workflow simplification, and reliable service delivery.
• Commitment to exceptional user experience using feedback and quality metrics to continually enhance service journeys.
• Proficient in digital HR tools including HRIS, reporting, analytics, automation, and partner technologies, with capability to translate data into actionable decisions.
• Experienced in change management and project leadership, skilled at driving adoption and embedding new ways of working.
• Fluent in English with ability to operate efficiently in a global, cross-functional environment.
• Willingness to work primarily within European time zones.

About dsm-firmenich

At dsm-firmenich, we go beyond expectations by combining science, creativity, and purpose to impact nutrition, health, and beauty worldwide. We offer a culture that values learning, inclusion, and shared ownership, encouraging growth through exposure to global teams and innovative projects. Your input and insights are valued as we strive together for meaningful progress.