Senior Growth Product Manager

Company Overview

Founded in 2008, Zicasso is renowned as the highest-rated luxury travel platform, specializing in crafting bespoke tours and vacations worldwide. Our exclusive network of top-tier travel specialists, hand-selected from the world's elite boutique agents, delivers tailor-made itineraries to meet individual traveler preferences. As part of our team, you will be instrumental in transforming luxury travel dreams into reality, constantly pushing the limits of immersive travel experiences.

We operate fully remotely across five continents, nurturing a vibrant, forward-thinking environment that champions creativity, personal initiative, and continuous skill development. Our brand is celebrated globally, with frequent features in major outlets such as The New York Times, BBC, Forbes, and Condé Nast Traveler.

We convene biannual international retreats that not only foster team collaboration and idea exchange but also deepen our collective understanding of the destinations we represent. This culture underlines our dedication to professional excellence and the powerful impact of travel in connecting people worldwide.

Role Summary

The Senior Growth Product Manager role centers on spearheading the optimization of our Trip Request conversion funnel—our platform’s critical user journey. Reporting to the Head of Product, you will lead agile teams, collaborate closely with cross-functional partners in Engineering, Design, and Marketing, and transform traveler insights into actionable, high-impact A/B testing experiments. Your objective: refine every step from discovery to request while upholding the premium experience associated with our luxury brand.

Key Responsibilities

• Develop and manage the 2026 Conversion Rate Optimization (CRO) strategy and execution roadmap, actively driving experiments and scaling successful initiatives based on live data.
• Lead two specialized product squads focused on different segments of the Web CRO journey, ensuring cohesive progress and alignment.
• Work in partnership with the Data Team to establish tracking protocols, interpret A/B test data, and generate comprehensive Tableau dashboards for effective insight visualization.
• Collaborate with Product Designers to integrate both qualitative user research and quantitative analytics into experiment designs that are user-focused yet aligned with business goals.
• Coordinate with Marketing and other product divisions to synchronize content, performance marketing efforts, and ensure smooth data integration across platforms including traveler, partner, and customer care systems.

Required Qualifications and Experience

• 6 to 10 years of experience in product management roles with a clear focus on growth initiatives.
• Proven expertise in driving conversion improvements through A/B testing, experience optimization, and data-driven decision making.
• Familiarity with leveraging AI technologies such as large language models for personalization and workflow enhancement.
• Strong analytical skills with proficiency in GA4 and data visualization tools like Tableau or PowerBI. Comfortable interacting with engineering teams and understanding technical challenges and data architectures.
• A solid understanding of balancing luxury brand integrity with growth objectives, maintaining brand prestige while optimizing conversions.
• Experience managing product backlogs using Jira.
• Excellent written and verbal communication skills in English.
• Ability to work aligned with Pacific Time until 3 PM.

Preferred Experience

• Background in the travel technology sector or luxury consumer services.
• Experience working in diverse, multicultural, or international environments.

Benefits and Perks

• Fully remote work environment with adaptable scheduling to support work-life balance.
• A collaborative culture that values innovative ideas and diverse perspectives.
• Competitive compensation including medical, dental, and vision insurance.
• Open paid time off policy plus ten company-observed holidays.
• Equity stock option plan.
• 401(k) retirement plan featuring employer matching contributions.
• Exclusive discounts on luxury travel during off-peak seasons.
• Annual stipend to support learning and professional development.
• Opportunity to participate in two international company-sponsored retreats yearly.

Equal Opportunity and Inclusion

Zicasso is committed to providing equal employment opportunities to all qualified applicants irrespective of race, religion, gender, sexual orientation, disability, veteran status, or any other legally protected status. Reasonable accommodations are available upon request during the recruitment process. We employ AI tools to assist in recruitment screenings under strict human oversight, with final hiring decisions exclusively made by our internal teams.