EnterTrade Product/Project Manager (Account Manager)

Overview

EnterTrade is a progressive fintech company focused on pioneering trading solutions and financial products. Our innovative platform and global team enable us to serve traders worldwide with advanced services. This role is based in Dubai and involves hands-on management of the EnterTrade B2B product line, bridging technical teams and sales departments, while maintaining client relationships post-sale.

Key Responsibilities

• Serve as the primary coordinator between IT and Sales departments to align client requirements and ensure seamless handoff.
• Interpret and convey technical needs between clients and internal teams effectively.
• Maintain continuous communication with clients and partners through Telegram and Discord channels.
• Utilize the Validator system to support client onboarding and verification processes.
• Oversee client management after sales to guarantee successful onboarding and sustained satisfaction.
• Collaborate with clients and the Support team to address issues promptly and ensure uninterrupted service.
• Act as the intermediary to ensure both technical and business requirements are clearly understood and executed by respective parties.

Requirements

• Demonstrable experience in Project, Product, or Account Management, preferably within fintech, trading, or B2B SaaS sectors.
• Proficient in gathering technical requirements and coordinating across diverse departments.
• Comfort with client communication primarily through Telegram and Discord platforms.
• Excellent organizational and communication capabilities to manage varied stakeholders and priorities.
• Experience managing client relationships post-sale.
• Currently located in or willing to relocate to Dubai.
• Fluent in both written and spoken English.

Preferred Qualifications

• Background in Forex, CFD, or financial services.
• Knowledge of B2B trading platforms, white-label solutions, or similar validator/verification systems.
• Additional language skills considered advantageous.