Senior Director of Product Management - WinTeam ERP

About WorkWave and Role Overview

WorkWave supports service professionals in the commercial cleaning and security guarding industries by providing innovative software solutions. We are currently seeking a Senior Director of Product Management to spearhead the strategy and execution for WinTeam, our premier Enterprise Resource Planning (ERP) system. This position is a transformation leadership role focused on modernizing this critical ERP platform by integrating AI, data intelligence, and contemporary SaaS workflows to support thousands of enterprise client operations.

Key Responsibilities

• Define and drive the vision, roadmap, and execution of WinTeam's core ERP modules.
• Lead modernization efforts, balancing architectural improvements with delivering immediate customer value.
• Transition product delivery focus from feature output towards business outcome impact.
• Incorporate AI-centric workflows such as machine learning, predictive analytics, and automated decision-making to leverage operational data for enhanced customer value.
• Build, mentor, and lead a talented product management team, fostering a culture of rigorous discovery, precise requirements, disciplined prioritization, and proactive execution.
• Collaborate cross-functionally with Engineering, Design, Go-to-Market, and Executive teams to accelerate product delivery and market impact.
• Engage deeply with customers via advisory boards, site visits, and discovery sessions, serving as a product expert in strategic sales and industry forums.
• Oversee product profitability, partner with Finance on pricing and packaging strategies, and develop data-supported ROI justifications for new features.

Required Qualifications and Experience

• Over 10 years of experience in product management, including at least 5 years leading and growing product teams in enterprise B2B SaaS environments.
• Strong background in mission-critical software platforms such as ERP, workforce management, payroll, or high-volume operations applications.
• Demonstrated ability in driving platform modernization, managing technical debt, and guiding customer change management without disrupting business.
• Hands-on experience designing and launching AI-enhanced, data-driven software functionalities.
• Outstanding communication skills with the ability to influence internal stakeholders, lead strategic customer engagements, and present to senior leadership.
• Bachelor's degree is mandatory; an MBA or higher degree is highly preferred.

About WorkWave’s Culture

• Casual yet professional environment with flexible remote working options.
• Commitment to delivering meaningful solutions that impact client businesses positively.
• Inclusive and respectful workplace that values trust and strong partnerships.
• Encouragement of teamwork, collaboration, energy, curiosity, and impactful contributions.

Work Environment and Locations

• Remote-first global work community supporting growth, creativity, and collaboration regardless of location.
• Headquarters located in Holmdel Township, New Jersey, with flexible access to physical offices for collaboration and training.
• WorkWave employees are distributed over 30 states and 7 countries with regional perks and local community engagement opportunities.

Comprehensive Benefits

• Robust health and dental insurance plans.
• 401k with company match.
• Flexible time off policies or generous PTO depending on role, including paid holidays.
• Up to four weeks of paid bonding leave.
• Employee assistance programs providing free 24/7 counseling, financial advice, legal support, adoption assistance, and more.
• Virtual medical consultations available 24/7.
• Local and regional employee discounts and perks.

Career Development and Recognition

• Support for intellectual curiosity and continuous professional growth with extensive on-demand and live training resources.
• Internal role mobility encouraged for employee passion and knowledge alignment.
• WorkWave boasts numerous awards recognizing workplace culture, product excellence, and growth including multiple "Best Places to Work" distinctions.

Diversity and Equal Opportunity

WorkWave is committed to creating an inclusive, authentic workplace valuing diversity. Applicants from all backgrounds are encouraged to apply even if all qualifications are not perfectly met. The company may utilize AI-assisted tools in recruitment to support but not replace human decision-making.

Compensation Transparency

Salary ranges will be discussed during the interview process, with offers reflecting candidate experience, qualifications, and organizational budgets. External salary data may not accurately reflect the company’s actual pay scales.