Senior Director of Product Management – WinTeam ERP

About WorkWave and the Role

WorkWave supports service professionals dedicated to maintaining safety, cleanliness, and beauty across various industries. We are looking for a Senior Director of Product Management to lead WinTeam, our principal ERP platform serving commercial cleaning and security sectors. This role is transformational, aimed at modernizing a critical ERP solution by integrating AI, data intelligence, and contemporary SaaS workflows to empower numerous large-scale enterprise clients.

Key Responsibilities

• Define and steer the complete product vision and roadmap for WinTeam’s core ERP modules.
• Lead technical modernization efforts balancing architectural enhancements with immediate customer benefits, shifting focus from features to tangible business outcomes.
• Embed AI-driven workflows including machine learning, predictive analytics, and automation to leverage operational data for customer advantage.
• Build, mentor, and lead a high-performing team of Product Managers and Owners, promoting rigorous discovery methods, precise requirement articulation, strategic prioritization, and proactive execution.
• Collaborate cross-functionally with Engineering, Design, GTM, and Executive teams to accelerate delivery and maximize market impact.
• Engage deeply with customers through advisory boards, site visits, and discovery sessions to represent product value in strategic sales and industry forums.
• Manage product profitability, collaborate with Finance on pricing and packaging, and build data-based ROI cases for new developments.

Candidate Profile and Requirements

• Minimum 10 years experience in product management, with at least 5 years leading and scaling PM teams within B2B SaaS enterprises.
• Strong background in mission-critical platforms such as ERP, workforce management, payroll, or high-volume operational software.
• Proven expertise in transforming mature platforms, handling technical debt, and managing customer transitions without disrupting business.
• Practical experience designing and deploying AI-powered, data-centric software features.
• Exceptional communication skills with demonstrated ability to influence internal stakeholders and lead strategic discussions with customers and executives.
• Bachelor’s degree required; MBA or advanced degree is preferred.

Company Culture and Work Environment

• We foster a relaxed but professional atmosphere with a casual environment and remote flexibility.
• Emphasis on creating innovative, customer-centric solutions that make a real impact.
• A culture based on acceptance, trust, collaboration, and teamwork.
• An energetic, inquisitive team eager to contribute and make a difference.

Remote Work and Global Presence

• Remote-first global work community promoting creativity, growth, and collaboration regardless of location.
• Headquarters in New Jersey with accessible offices supporting remote work, cross-training, and team building.
• Presence across 30+ states and seven countries with localized perks and community engagement.

Benefits and Employee Support

• Comprehensive benefits package including health, dental, and 401k matching.
• Flexible Time Off or generous PTO and paid holidays.
• Up to four weeks of paid parental bonding leave.
• 24/7 employee assistance offering counseling, financial and legal guidance, adoption aid, and more.
• Round-the-clock virtual medical care.
• Regional discounts and perks available.

Growth Opportunities

• Commitment to attracting and retaining top talent with rewards for intellectual curiosity and professional development.
• Internal mobility encouraged with access to extensive training libraries and live sessions.

Awards and Recognition

• Ten-time recipient of Best Place to Work in New Jersey by NJBiz.
• Recognized with multiple industry awards including Inc. 5000, SaaS Award, IT World Awards, and Best Place to Work by Inc. Magazine.
• Ranked among the Top 100 Software Companies globally.

Equal Opportunity and Hiring Process

• We are an equal opportunity employer committed to diversity and inclusion, encouraging candidates who may not meet every listed qualification to apply.
• Utilization of AI tools in parts of the hiring process to support recruitment, with final decisions made by humans.
• Compensation ranges are transparent and dependent on factors like experience, qualifications, and organizational budget, with detailed information provided during interviews.