Senior Director of Product Management - WinTeam ERP

About WorkWave and the Role

WorkWave supports service professionals dedicated to maintaining safety, cleanliness, and beauty in our world. We are looking for a Senior Director of Product Management to lead the vision, strategy, and execution for WinTeam, our flagship Enterprise Resource Planning (ERP) platform catering to commercial cleaning and security guarding sectors. This leadership role focuses on transforming and modernizing a mature, essential ERP system by integrating AI, data intelligence, and contemporary SaaS workflows to serve complex enterprise client operations.

Key Responsibilities

• Define and drive the product vision and AI-driven transformation for WinTeam's ERP modules.
• Own the roadmap by managing strategy and execution across core ERP functionalities.
• Lead platform modernization by balancing technical architecture improvements with delivering tangible customer value, shifting focus from features to impactful business outcomes.
• Integrate AI-first workflows such as machine learning, predictive analytics, and automated decisions to convert operational data into actionable customer insights.
• Build, mentor, and empower a high-performing team of Product Managers and Product Owners.
• Enhance product management discipline through rigorous discovery, precise requirements documentation, prioritized deliverables, and strong action bias.
• Collaborate cross-functionally with Engineering, Design, Go-to-Market teams, and Executives to accelerate delivery and market impact.
• Engage closely with customers via advisory boards, site visits, and discovery interviews to represent the customer voice in product strategy and sales cycles.
• Manage product profitability, collaborate with Finance on pricing and packaging, and develop ROI-driven business cases for new features.

Candidate Qualifications

• Minimum of 10 years in product management, including at least 5 years managing PM teams in enterprise B2B SaaS environments.
• Experience with mission-critical systems like ERP, workforce management, payroll, or high-volume operational software is highly preferred.
• Demonstrated success in transforming mature platforms, addressing technical debt, and leading customer change management with minimal disruption.
• Strong understanding of AI and data-driven software design and deployment.
• Exceptional communication skills with the ability to influence stakeholders, lead strategic customer discussions, and present to executives.
• Bachelor's degree required; advanced degrees like MBA preferred.

About WorkWave Culture

• Casual yet professional environment offering remote work flexibility.
• Strong commitment to delivering impactful services and solutions for clients.
• Inclusive and accepting workplace fostering trust and collaboration.
• Energetic teams focused on teamwork, curiosity, and meaningful impact.

Work Arrangements and Locations

• Remote-first global community encouraging collaboration and innovation.
• Optional office use at the headquarters in Holmdel Township, NJ, or other regional offices across 30 states and 7 countries.
• Flexible work models to support healthy work-life balance.

Benefits and Perks

• Robust benefits including health, dental, and 401(k) with company matching.
• Flexible Time Off or generous PTO depending on role, paid holidays, and up to 4 weeks paid bonding leave.
• Employee Assistance Program providing 24/7 counseling, financial and legal advice, adoption support, and more.
• 24/7 virtual medical access via Teladoc.
• Regional discounts and other local perks.

Career Growth

• Support for continuous learning and skill development through extensive training resources and live sessions.
• Internal mobility encouraged for employees passionate about the company’s products.

Recognition and Diversity Commitment

• Award-winning workplace recognized regionally and nationally.
• Dedication to building a diverse and inclusive workforce, encouraging candidates from varied backgrounds to apply even if not meeting all criteria.
• Use of AI tools in hiring supports recruitment but final decisions rest with humans.