Senior Business Analyst

About the Role

The Department of Conservation (DOC) in Wellington, New Zealand invites applications for a two-year fixed-term Senior Business Analyst position focused on the International Visitor Access Charging programme. This initiative aims to develop and refine a charging system for international tourists visiting four major sites: Piopiotahi/Milford Sound, Aoraki/Mt Cook, Tongariro Alpine Crossing, and Mautohe/Cathedral Cove. Funds collected will support sustainable tourism efforts while protecting New Zealand's natural environment.

Key Responsibilities

As the Senior Business Analyst, you will lead the comprehensive design of a cutting-edge, data-driven visitor access system emphasizing compliance and revenue maximization. Your role will involve:

• Converting business requirements into system and architecture designs, deciding which data to collect and how to utilize it effectively.
• Creating and enhancing compliance frameworks by leveraging diverse data sources such as camera recognition systems, visitor surveys, and operational datasets.
• Validating system assumptions like capture rates and compliance behavior and performing revenue impact modelling.
• Backing programme business cases with thorough analyses, insightful findings, and data-informed recommendations.
• Driving business analysis for complex system and service enhancements across multiple disciplines, including policy, operations, digital, and technical teams.
• Innovating methods to improve visitor access, enhance compliance, and ensure a seamless user experience.

Required Skills and Experience

The ideal candidate will demonstrate strong systems thinking with a curious and adaptive approach to problem-solving through data insights. Preferred qualifications include:

• Substantial end-to-end business analysis experience, especially within technical or multifaceted projects.
• Familiarity with compliance systems, regulatory settings, or optimizing revenue streams.
• Knowledge or experience in sectors like tourism, transportation, access management, or use of sensor and camera technologies.
• Deep understanding of system design principles, architectural concepts, and integrating solutions within diverse environments.
• Proven ability to transform data and insights into practical recommendations, including forecasting and modelling techniques.
• Experience with analytical approaches including surveys, behavioural assumptions, and performance evaluation.
• Excellent collaboration and stakeholder engagement skills across cross-functional teams.
• Understanding of BABOK standards and modern business analysis methodologies.

Desirable: Background in government programmes or business case preparation.

Additional Information

• This role supports conservation, tourism, and visitor management systems that impact New Zealand's natural environment sustainably.
• DOC fosters an inclusive and equitable workplace culture prioritizing growth and participation for all employees.
• Flexible working arrangements are supported in alignment with role requirements and leadership discussions.
• Applications should include a CV and cover letter explaining motivation and relevant experience. Email applications will not be accepted.
• Accommodations during recruitment can be requested.
• Recruitment agencies are not engaged for this vacancy.
• Salary range: NZD 93,656 to 126,500 annually, depending on expertise.
• Applicants must hold a valid New Zealand work visa covering the employment period.
• Application deadline: 11:59 pm, Tuesday 28 July, with the possibility of early closure.

Contact

For more details, contact Carl Walrond via email at cwalrond@doc.govt.nz.