Senior Accountant – Credit Control

Role overview

This role is centered on safeguarding the company’s receivables by overseeing credit control, following up on overdue balances, and handling debt recovery for a designated customer portfolio. The position also ensures that agreed payment schedules are honored, credit rules are applied consistently, and senior leadership receives support in maintaining a strong and effective credit control framework aligned with corporate policy.

Key responsibilities

• Review incoming credit requests, route them for assessment, and verify customer credit standings through bank references and related checks.
• Apply the credit policy by routinely monitoring credit reports and identifying customers that present elevated risk.
• Drive collection activity across the assigned portfolio while keeping customers informed and engaged to support timely payment.
• Prepare and send account statements in accordance with internal procedures.
• Assess requests for payment arrangements and ensure approved plans are implemented and tracked.
• Serve as the main point of contact for customers, coordinate internally on queries and disputes, and help remove barriers to payment.
• Build the working files required for bad debt and expected credit loss provisions, and coordinate with treasury and collections teams on payment-related matters.
• Reduce non-value-added work and look for ways to automate repetitive activities.
• Maintain a disciplined approach to dunning and follow-up processes.
• Prepare customer files for legal escalation and present issues to senior management when needed.
• Produce weekly credit control performance reports, collection summaries, ageing reports, doubtful receivable provision reports, customer account analyses, write-off recommendations, related party ageing reports, and intercompany ageing reports.
• Keep day-to-day activity records accurate and up to date.
• Handle payment disputes with a balanced but firm approach.
• Communicate effectively with stakeholders from diverse cultural backgrounds.
• Help implement policies and procedures for the credit control function and continuously improve processes for better efficiency.

Qualifications and experience

• Bachelor’s degree, or an equivalent qualification, in Accounting or Finance.
• Strong command of English; Arabic is considered an advantage.
• At least 6 to 8 years of relevant experience in a similar position.
• Background in credit control, accounts receivable, collections, or revenue accounting.
• Experience assessing customer creditworthiness and reviewing credit applications.
• Exposure to credit reports, bank references, and customer credit evaluations.
• Demonstrated success in debt collection and reducing overdue receivables.
• Experience managing customer portfolios and following up on outstanding balances.
• Strong customer relationship handling and dispute resolution capabilities.
• Experience negotiating, monitoring, and enforcing payment plans.
• Ability to prepare and interpret ageing reports, collection reports, and receivables reconciliations.

Additional information

This position is a full-time, onsite role based in Abu Dhabi, United Arab Emirates. No salary or bonus details were provided in the source information. No opening count, start date, or application deadline was stated.