Sales Manager - Used Two-Wheeler Loan

About the Role

This position as a Sales Manager for Used Two-Wheeler Loans is responsible for expanding the lending portfolio within a specific geographic territory. The role entails customer acquisition, increasing assets under management in the two-wheeler loan segment, and delivering banking solutions efficiently by leveraging technology. The candidate will collaborate extensively with teams from Product, Operations, Sales, IT, Credit, and Business Intelligence Unit (BIU) to ensure a seamless and satisfactory customer experience, positioning the bank as the preferred banking partner.

Key Responsibilities

• Acquire new customers for used two-wheeler loan services within the designated market and generate business references from the targeted area.
• Increase the asset base for two-wheeler loans while achieving targets related to revenue, cost, profitability, and maintaining portfolio quality.
• Work closely with the Product Head for Two-Wheeler Loans to provide competitive funding solutions and ensure designated sales teams receive appropriate incentives.
• Maintain portfolio quality by reducing delinquency rates and minimizing rejections.
• Stay alert to evolving market trends and develop new channels for acquiring business.
• Deliver exceptional customer service to create a positive customer journey that promotes satisfaction and loyalty.
• Represent the bank as the primary financial partner for customers.
• Ensure all operations comply with internal policies and regulatory requirements.
• Keep updated knowledge of retail asset products and operational procedures.

Qualifications and Experience

• Graduation in any discipline is required; post-graduate education is preferred.
• A minimum of two years' relevant experience in retail lending or financial services, ideally with exposure to two-wheeler or vehicle loan portfolios.

Essential Skills and Attributes

• Strong verbal and written communication skills in English.
• Capable of identifying market trends and aligning offerings to customer needs.
• Excellent stakeholder engagement and collaboration abilities.
• Customer-focused approach aimed at delivering excellent service.
• Strong compliance awareness with dedication to regulatory adherence.
• Result-oriented with a commitment to portfolio quality and business growth.