Sales Manager - Leisure

Company Overview

Raffles Hotels & Resorts is a storied luxury hospitality name with roots dating back to 1887. Known for landmark destinations around the world, the brand focuses on memorable guest experiences that are culturally rich, intellectually engaging, and respectful of local communities, heritage, and the environment.

Fairmont Hotels & Resorts is a global hospitality network with 90 properties operating and 34 additional hotels in development across 30 countries. Its portfolio spans iconic locations, from Hawaiian beaches and Canadian national parks to central London and the deserts of the United Arab Emirates.

About Raffles & Fairmont Doha

Located within the iconic Katara Towers, Raffles Doha and Fairmont Doha bring together two distinguished luxury brands in one destination. Raffles Doha delivers intimate luxury with highly personalized service, while Fairmont Doha combines contemporary elegance with warm, energetic hospitality. Together, they create an inspiring workplace for hospitality professionals who want to contribute to exceptional guest experiences and a culture that values individuality, development, and excellence.

Role Summary

The Sales Manager - Leisure will focus on generating leisure business for Raffles & Fairmont Doha, with emphasis on luxury leisure segments and international travel consortia. This position is responsible for building and managing relationships with premium travel partners, including luxury advisors, consortia, and travel programs, to increase room revenue and strengthen both brands’ positioning in Doha.

Key Responsibilities

• Build, expand, and manage a portfolio of luxury leisure accounts such as tour operators, wholesalers, destination management companies, and global luxury consortia.
• Maintain up-to-date knowledge of luxury leisure channels, especially Consortia, AMEX, FHR, and Virtuoso, along with their program rules and production requirements.
• Spot and pursue new opportunities in important leisure source markets.
• Handle negotiations for leisure agreements, preferred partner terms, rates, and value-added inclusions aligned with brand and revenue strategy.
• Keep rates, promotions, and content accurately updated across all distribution systems.
• Represent the properties at overseas trade shows, roadshows, sales missions, and consortia events.
• Deliver sales calls, presentations, and familiarization trips for luxury travel advisors and business partners.
• Track market movements, competitor activity, and luxury travel demand to inform strategic decisions.
• Work closely with Revenue Management, Marketing, Reservations, and Operations to support pricing, campaigns, and smooth delivery of contracted business.
• Prepare and implement annual leisure sales plans, monitor production and return on investment, and share regular reports and forecasts.
• Serve as a brand representative, ensuring partners clearly understand brand positioning, guest experience standards, and the seamless delivery of all contracted luxury benefits.

Requirements

• 3 to 5 years of experience in leisure sales, ideally within luxury hotels and/or resorts.
• Hands-on experience with luxury consortia and premium travel programs, including Virtuoso, AMEX, and FHR.
• Solid understanding of global luxury travel distribution and advisor networks.
• Good knowledge of European and American luxury travel markets, including buyer behavior, expectations, and purchase drivers.
• Experience in the Middle East market is preferred.
• Strong negotiation, presentation, and relationship-building abilities.
• Professional fluency in English; other languages are a valuable plus.
• Commercially minded and strategically oriented, with a clear focus on driving luxury revenue growth.
• Aligned with the Raffles & Fairmont brand promise and able to reflect luxury standards in every interaction.
• Committed to fostering an inclusive workplace where people feel respected and valued.
• Supports a culture where colleagues are empowered, backed, and recognized.

Application Process

After submitting an application, candidates will receive an email from AssessFirst requesting profile creation and completion of a questionnaire. This step is mandatory for the candidacy to be evaluated, as it helps assess fit for the role and the culture of luxury excellence.

Additional Information

No salary or stipend details were provided. The number of vacancies, start date, and application deadline were not specified.