Sales Executive - GAC Motor at Al-Futtaim Automotive, Doha

About Al-Futtaim Group and Automotive Division

Founded in the 1930s as a trading firm, Al-Futtaim Group stands today as a highly diversified and progressive private enterprise headquartered in Dubai. Operating across the Middle East, Asia, and Africa with over 35,000 employees in more than 20 countries, the Group spans automotive, financial services, real estate, retail, and healthcare sectors. With partnerships with over 200 global brands, Al-Futtaim relentlessly pursues customer-centric growth, guided by values of respect, excellence, collaboration, and integrity.

Al-Futtaim Automotive, a key division, commands a robust presence in 10 countries, representing iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. The division focuses on distribution, manufacturing, leasing, and aftersales services, aiming to offer superior mobility solutions and exceptional omni-channel customer experiences.

Role Overview

The Sales Executive role within the GAC Motor showroom in Doha, Qatar, entails driving monthly sales targets, enhancing customer satisfaction through expert product knowledge, consultative selling, and sustained follow-up. This position seeks motivated professionals eager to contribute to a thriving and customer-focused automotive sales environment.

Key Responsibilities

• Consistently meet or surpass monthly sales objectives adhering to company policies.
• Provide exemplary customer service by understanding needs and presenting relevant GAC vehicle models.
• Maintain diligent customer engagement through follow-ups, recording accurate lead and client data within CRM systems like C4C.
• Promote vehicle test drives, clearly communicate product features and specifications.
• Collaborate with the Showroom Manager to optimize sales opportunities across finance, insurance, accessories, and service packages.
• Manage payment procedures for cash and credit clients, ensuring documentation accuracy and timeliness.
• Address and resolve customer complaints promptly to enhance satisfaction and encourage repeat business.
• Adhere strictly to showroom standards, standard operating procedures, and ethical guidelines.

Qualifications and Skills Required

• Proven sales and negotiation expertise, with a track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills, focused on customer-first attitudes.
• 2 to 3 years’ experience in automotive or retail sales roles.
• Valid Qatar driving license mandatory.
• Bachelor’s degree in business administration or a related discipline preferred.
• Familiarity with automotive products, features, and customer buying behaviors.
• Capability to build lasting customer relationships and manage multiple sales leads.
• Competency with IT and CRM systems for sales tracking and customer management.
• Resilient, self-motivated, with flexibility to work in a dynamic showroom environment including evenings and weekends.
• Professionalism, high integrity, strong attention to sales and documentation detail.

Additional Details

This role involves working closely with a dedicated team under the Showroom Manager, intent on fostering a culture of exceptional sales and service quality. Flexibility in working hours, including weekends and evenings, is required to meet showroom needs.