Sales Assistant - Abu Dhabi The Grove

About Golden Goose

Golden Goose is a brand built on authenticity and passion, where tradition meets innovation to create timeless, unique pieces. We are dedicated to helping customers express their individuality through elegant and personalized style.

Role Overview

We are seeking a motivated Sales Assistant, also known as a Style Maker, to cultivate an exceptional customer experience in our Abu Dhabi The Grove location. This role involves introducing clients to the brand’s heritage and values, creating customized Golden looks that reflect their personality and dreams, and fostering lasting relationships through outstanding service.

Key Responsibilities

• Guide clients in selecting styles that best express their unique personality, directly contributing to store performance and customer satisfaction.
• Engage in proactive sales activities by sharing detailed product knowledge, suggesting complementary items, and implementing both up-selling and cross-selling strategies.
• Develop and maintain strong client relationships by making customers feel valued as part of the Golden family, utilizing omnichannel approaches and digital communications for personalized updates and offers.
• Support store visual merchandising by maintaining displays that meet the brand’s aesthetic standards and overall store presentation.
• Assist with operational duties including store opening and closing procedures, inventory control, and adherence to GDPR as well as health and safety protocols.
• Leverage IT and digital tools such as Golden App, Sales Force, Xstore, and Stealth to improve business processes and enhance customer engagement.

Candidate Profile

• Fluent in English; proficiency in additional languages will be advantageous, reflecting our commitment to diversity and inclusion.
• Possess between 1 to 3 years of relevant experience in luxury retail environments.
• Self-driven with a positive mindset and professional selling capabilities.
• Exemplary customer focus with excellent communication, interpersonal and presentation skills.
• Ability to identify and understand important luxury retail trends and maintain awareness of local market dynamics, both online and offline.
• Flexible and adaptable to changing business and customer needs.
• Team-oriented and collaborative.

Additional Information

Location: Abu Dhabi The Grove

Recruitment may involve partnership with third-party agencies who will contact candidates if profiles suit the role requirements.

We strongly advocate for equal opportunities and believe that diverse perspectives strengthen our workforce.