Runner - Cecconi's Shoreditch, East London

Role overview

At Soho House, the Runner is an important support position that helps keep service flowing smoothly between the kitchen and the front-of-house team. This role ensures food and drinks are delivered promptly, while service areas stay orderly, clean, and ready for guests.

You will work closely with waiting staff to help create an excellent member experience. A key part of the job is carrying orders from the kitchen or bar to tables and serving as a communication point between the back-of-house team and the floor.

Key duties

• Transport food and beverage orders quickly and accurately from the kitchen or bar to the correct table or service area.
• Support waitstaff and take responsibility for an assigned section.
• Keep service stations and work areas clean, tidy, and well organised throughout the shift.
• Build positive relationships with members to support a personalised service experience.
• Polish cutlery and make sure items are ready before service begins.
• Prepare table extras in advance, such as lemon wraps, condiments, and butter portions.
• Carry out opening and closing tasks, including setting up and breaking down stations.
• Handle service equipment carefully and store it properly after use.
• Attend meetings with front-of-house and back-of-house teams to stay updated on menu changes, specials, and daily tastings.

What the employer is looking for

• 2 to 3 years of experience in a similar premium dining environment.
• Good knowledge of food and beverage service, including wine service.
• Strong teamwork and interpersonal skills, with a practical, hands-on approach.
• A confident, polished, and professional manner.
• Excellent communication and organisational ability.
• Comfort with POS systems and reservation software.

Benefits and extras

• Weekly pay.
• Team meal during shift, prepared by in-house chefs.
• Soho Friends membership.
• 50% team discount on food and drink, available seven days a week.
• Staff room rates.
• Health cash plan, with the option to include up to two additional dependents.
• Dental plan, with the option to add up to two additional dependents.
• Birthday day off after 1 year of continuous service.
• Up to 50% staff discount on Cowshed and Soho Home.
• Two paid days per year to support a charity of your choice through Soho Impact.
• Free counselling sessions.
• Access to Cookhouse & House Tonic training programmes, events, and learning opportunities.
• Ongoing training for personal and professional growth.
• Monthly team events such as fitness sessions, cinema screenings, and art classes.
• Competitive compensation and development opportunities to build technical and management skills.

Additional information

This is a frontline hospitality role focused on supporting smooth restaurant service and improving the guest experience. The position includes training opportunities intended to strengthen both technical and leadership capabilities over time.

Pay details

The listed pay for the UK is £14.50 per hour. Compensation may differ in other locations depending on local market conditions.