The Merrion Hotel, Dublin

Room Service Waiter

The Merrion Hotel, Dublin

Dublin, County Dublin, Ireland · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Position Overview

The Merrion Hotel, a distinguished luxury establishment in Dublin and recognized as a Great Place to Work, is seeking a Room Service Waiter to join their esteemed team. This role offers a chance to contribute to the hotel's guest experience by ensuring top-tier service standards.

Key Responsibilities

  • Organize and present guest room amenities according to the hotel's high standards.
  • Perform daily cleaning and polishing tasks aligned with AM and PM shift preparation checklists.
  • Deliver food and beverages to guests following Leading Quality Assurance (LQA) standards.
  • Operate Micros system effectively for processing orders and managing protocols.
  • Prepare room service trolleys and trays to facilitate smooth service delivery.

Candidate Profile

The ideal candidate will demonstrate professionalism and maintain courteous and clear communication with both guests and colleagues. A positive and energetic attitude is essential to instill guest confidence and uphold the hotel's reputation for excellent service. Flexibility with shift patterns and availability for varied working hours is required for this full-time position.

About The Merrion

The Merrion is part of the Leading Hotels of the World collection, situated in the heart of Dublin, opposite the Government Buildings. The hotel comprises 142 bedrooms and suites housed within four Georgian townhouses that surround two beautifully designed 18th-century style gardens.

Employee Benefits

  • Competitive salary structure.
  • Complimentary meals during work shifts.
  • Free laundering of company-provided uniforms.
  • Taxi fare support up to €20 for transportation outside usual public transit times.
  • Participation in Travel and Bike to Work tax-saving initiatives, plus discounted city parking options.
  • Health and dental insurance contributions.
  • Contributory pension scheme effective from employment start, including death-in-service coverage.
  • Increasing holiday entitlement based on length of service.
  • Referral bonuses through the "Recommend a Friend" program.
  • Employee discounts on room bookings, the Garden Room Restaurant, and Cellar Bar for employees and guests.
  • Access to a free Employee Assistance Programme offering professional counseling services for personal and family support on matters such as anxiety, parenting, and exam stress.

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