Retail Team Member - Kalgoorlie

About the Role

Ampol is looking for a Retail Team Member in Kalgoorlie-Boulder, Western Australia. In this role, you will help keep the store running smoothly and make each customer visit easy, fast, and pleasant. The position suits someone who enjoys working with people, stays calm in a busy retail setting, and takes pride in maintaining a clean, organised, and reliable store environment.

What You’ll Be Doing

You will support everyday retail operations by helping with merchandising, stock control, and inventory tasks. The role also involves handling point-of-sale transactions and balancing cash accurately at the end of each shift. Customer service is a major part of the job, so you’ll be expected to greet people warmly, respond to their needs, and contribute to a positive in-store experience.

Key Duties

• Provide prompt, friendly service and aim to go beyond customer expectations.
• Assist the Store Manager with routine day-to-day store operations.
• Work cooperatively with the wider team to keep things running efficiently.
• Pay close attention to safety, accuracy, and store standards.
• Be available for a 7-day roster, including weekends and overnight shifts when required.

Requirements

The ideal candidate has some prior experience in retail or customer service. You should be comfortable using a POS system, handling cash carefully, and communicating clearly with customers and coworkers. Flexibility is important, as this role requires availability across all days of the week, including nights and weekends.

What’s Offered

Ampol provides training and ongoing support to help you succeed in the role. You’ll also have a degree of independence in how you carry out your work, along with flexible rostering where possible. The company also offers opportunities to grow your career within one of Australia’s major retail networks.

Additional Information

Before applying, candidates should note that submitting an application confirms they have reviewed and accepted Ampol’s Recruitment Privacy Collection Statement.

Ampol states that it is an equal opportunity employer and values diversity and inclusion. Applications are welcomed from people of all ages, cultural backgrounds, and diverse sexualities and genders, including transgender people. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

Pay Information

Retail team member pay rates are set according to the relevant retail award. Candidates can refer to the Vehicle Repair, Services and Retail Award 2020, section 16, for current rates.

Employer Note

Ampol describes itself as being powered by people and emphasizes a friendly, customer-first retail experience.