Resource Manager - Professional Services

Overview

Identifi Global Resources is recruiting a Resource Manager to support a prominent technology and professional services firm. The position offers a salary ranging from £35,000 to £40,000 and is based in a flexible location within the UK, with occasional travel to London. Potential base locations include Manchester, Birmingham, Reading, or areas within the Home Counties.

Key Responsibilities

• Oversee resource requests from initial identification to successful allocation.
• Maintain an up-to-date and precise inventory of internal skills, certifications, experience, and availability.
• Allocate available personnel to projects, balancing skill sets, development goals, client requirements, and financial factors.
• Determine the optimal sourcing approach, including usage of onshore, nearshore, offshore teams, contractors, or external partners.
• Track resource utilization, bench availability, shortages, and anticipate capacity risks.
• Convert project needs into clear briefs for external partners and contingent workforce suppliers.
• Review CVs, shortlist candidates, and coordinate interviews alongside internal teams.
• Manage multiple resource priorities, escalating conflicts as necessary.
• Develop trusted relationships with practice leaders, project and delivery teams, and international resourcing staff.
• Provide accurate resource-related data, forecasts, and insights for management.
• Contribute to enhancing resource management workflows, reporting mechanisms, and service delivery quality.

Requirements

• Previous experience in resource management, workforce deployment, project staffing, or professional services resourcing is preferred.
• Background working in technology, consulting, or professional services industries.
• Excellent stakeholder management and influencing capabilities.
• Ability to challenge project requirements and negotiate competing resource demands confidently.
• Skilled in matching personnel and skills to project or customer needs.
• Strong organizational skills to handle multiple dynamic requirements efficiently.
• High attention to detail and dedication to maintaining data accuracy.
• Proficiency with resource management, workforce planning, or scheduling software tools.
• Advanced competency in Microsoft Office, particularly Excel.
• Analytical mindset coupled with commercial awareness for problem-solving.
• Adaptability to effectively operate in a rapidly changing environment.
• Eligibility and capacity to obtain UK Security Clearance.

Preferred Skills

Experience with Power BI, advanced Excel functions, workforce planning platforms, or AI productivity solutions like Microsoft Copilot is advantageous; training will be offered.

Opportunity

This role presents an excellent chance to join a company revolutionizing its professional services resource management. You will play a critical part in expediting and enhancing resourcing decisions, improving utilization rates, and guaranteeing projects have timely access to appropriate skills.