Residential Rostering Officer

Role Overview

This full-time Residential Rostering Officer position is based in Arundel and requires availability from Monday to Friday between 6:00 am and 6:00 pm. The role sits within BlueCare, part of the UnitingCare Queensland network, and focuses on coordinating rosters and payroll-related processes for residential services.

Compensation

The hourly rate is $33.22, plus 12% superannuation, not-for-profit salary packaging, and additional penalties and allowances.

About the Opportunity

The position is suited to someone who values building strong relationships and contributing meaningfully to the wellbeing of others through everyday interactions and dependable service.

What You’ll Be Doing

In this role, you will act as the key coordinator for base rosters, shift coverage, and payroll processes across residential services.

• Maintain base rosters in the payroll system, Kronos, along with ongoing, short-term, and long-term roster plans.
• Adjust shift allocations and manage planned leave, unplanned leave, and exceptions as they arise.
• Keep staff informed about roster changes, shift allocations, and replacement arrangements.
• Ensure employee rostering aligns with the enterprise agreement and that payroll reports are prepared for sign-off.
• Handle enquiries, resolve issues, and escalate concerns where needed in a fast-paced environment.

What the Role Requires

Applicants should bring strong communication skills, solid coordination experience, and the confidence to manage competing priorities in a busy setting.

• Clear and effective verbal and written communication.
• Prior experience in service coordination, scheduling, or rostering.
• Experience with payroll administration.
• Intermediate to advanced computer skills.
• Strong time management and prioritisation abilities.
• Experience using Kronos payroll software would be highly advantageous.

Employee Benefits

BlueCare offers a range of workplace benefits, including salary packaging that can help increase take-home pay through everyday living expenses, bills, and meal entertainment.

• Salary packaging of up to $15,900 for everyday living expenses and bills, plus up to $2,650 for meal entertainment per year.
• Access to a recognition and rewards platform with discounts across hundreds of retailers, including everyday essentials, holidays, health insurance, annual awards, wellbeing support, and employee assistance programs.
• 12 weeks of paid parental leave and 2 weeks of paid partner leave after 6 months of service, on top of the government scheme.
• Inclusive leave options, including paid gender affirmation leave and cultural leave for events such as Lunar New Year, Diwali, Ramadan, and NAIDOC Week.
• Career growth opportunities with one of Australia’s most trusted community and residential care providers.

About BlueCare and UnitingCare

BlueCare is part of the UnitingCare family, which includes a large network of aged care workers and a broader team across multiple brands. The organisation is known for its compassionate, inclusive approach and its commitment to helping people live life in its fullness.

Child Safe Commitment

UnitingCare is committed to maintaining child-safe and child-friendly services. This includes creating welcoming and nurturing environments for children, preventing abuse and neglect, responding appropriately when concerns arise, and following Child Safe Standards as well as the Reportable Conduct Scheme.

Diversity and Inclusion

UnitingCare states that everyone is welcome and is committed to equal opportunity regardless of sex, race, culture, sexual orientation, disability, or gender identity. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply, and additional support is available through the RAP Team.

Safe Workplace and Safeguarding

The organisation emphasises the safety of children, young people, adults, and older people across its services, workplaces, and communities. Its recruitment and workplace practices are designed to help prevent abuse, harm, and exploitation.