Renewal Sales Representative – Indonesia Market

About Cohesity

Cohesity is a pioneering leader in AI-driven data security, trusted by more than 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500. The company offers comprehensive data management solutions protecting data on-premises, in cloud environments, and at the edge. Cohesity is supported by major technology partners such as NVIDIA, IBM, HPE, Cisco, AWS, and Google Cloud, with headquarters in Santa Clara, CA, and a global presence.

Role Overview

As a Renewal Sales Representative focused on the Indonesia market, you will manage software subscription renewals ensuring they are completed before contract expirations while maintaining high customer satisfaction. This role demands frequent travel to Indonesia to engage customers and partners directly. You will be a vital part of the sales team contributing significantly to business growth by closing renewals efficiently.

Key Responsibilities

• Manage and drive timely renewal of assigned software subscription contracts on a quarterly basis.
• Achieve set quarterly, half-yearly, and annual renewal targets for your book of business.
• Maintain continuous communication with channel partners and customers throughout contract lifecycles to preempt and resolve renewal obstacles.
• Collaborate closely with internal teams including Inside and Field Sales, Customer Success, and Channel Sales to ensure renewals close as scheduled.
• Negotiate renewal pricing and secure customer agreement on revised contract details when necessary.
• Create and update sales opportunities and quotes in Salesforce CRM, keeping all status information up to date.
• Work jointly with distributors, resellers, and external partners to improve customer renewal experiences.
• Participate in and present at customer quarterly business reviews to reinforce client relationships.
• Provide accurate forecasts for upcoming renewals each quarter and identify at-risk deals, investigating and recording reasons for any lost renewals.

Required Qualifications and Skills

• Bachelor’s degree in Business or a related discipline, or equivalent professional experience.
• At least 3 years of experience in renewal sales or inside sales roles, preferably dealing with enterprise IT buyers.
• Proven ability to negotiate and sell enterprise software subscriptions or SaaS licensing models in a quota-driven environment.
• Strong familiarity with Salesforce.com CRM, Microsoft Office applications focusing on Excel, and other CRM platforms.
• Understanding of enterprise IT procurement processes and procedures.
• Demonstrated experience using AI technologies to boost productivity and decision-making.
• Excellent communication skills capable of clearly conveying Cohesity’s value propositions verbally and in writing.
• Track record of personal growth, handling increasing responsibilities, and adapting in a fast-changing environment.

Additional Information

Data privacy is respected in this recruitment process; candidates can refer to the company’s Privacy Policy for details. Cohesity is an Equal Employment Opportunity Employer committed to diversity and inclusion. Reasonable accommodations are provided on request for candidates with disabilities. Employees who live within around a 45-minute commute are expected to work onsite in core offices 2-3 days a week as per their preference.