Relationship Manager - Affordable Home Loans

Job Overview

The role of Relationship Manager in Affordable Home Loans involves providing excellent client service aimed at retaining customers and managing long-term relationships. This position focuses on advancing product sales and securing new clients to drive business development and expand the market presence.

Key Responsibilities

• Identify and pursue sales opportunities proactively, generating leads independently and supporting team members in achieving targets.
• Prioritize the acquisition of new clients with an emphasis on building a profitable home loan portfolio.
• Manage the overall loan portfolio quality by closely monitoring and mitigating risks.
• Promote and utilize digital tools to streamline processes and enhance customer engagement.
• Provide leadership and mentorship to team members to help them reach their professional and business objectives.
• Maintain exceptional customer service standards and comply rigorously with all regulatory and compliance requirements.
• Collaborate across business units to foster relationships and unlock cross-selling opportunities.

Qualifications and Experience

Applicants should possess a graduate degree and have 5 to 10 years of relevant work experience in the field.