Relationship Manager - Affordable Home Loans and Loan Against Property
Indore, Madhya Pradesh, India · Full Time
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- Experience
- 2–5 yrs
- Salary
- INR 350,000 – INR 500,000 / year
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Applicants must hold a graduate degree in any discipline.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Established in 1985, Kotak Mahindra Group is among India's prominent financial services conglomerates. Its flagship banking entity, Kotak Mahindra Bank Limited, was the first non-banking finance company in India to convert into a bank in 2003. The Group's consolidated balance sheet exceeds 1 lakh crore INR, with a net worth of approximately 13,943 crore INR as of September 2012. Offering a broad spectrum of financial services such as commercial banking, stock broking, mutual funds, life insurance, and investment banking, the Group caters extensively to both individual and corporate financial needs. The Group has a widespread presence through numerous branches and franchisees across India and maintains international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius, and Singapore.
Role Overview and Responsibilities
- Offer products related to Vishwas Home Loans (HL) and Loan Against Property (LAP).
- Lead and manage a team of executives to meet business objectives including sales volume, cross-selling, and insurance targets.
- Develop, maintain, and strengthen relationships with key sales channels such as Kotak Bank branches, Direct Sales Agents (DSA), and builders.
- Drive achievement of team targets and overall sales volume.
- Ensure both team and branch location productivity are optimized.
- Maintain high customer satisfaction levels, as measured by Net Promoter Score (NPS) metrics.
- Collaborate effectively with internal teams including Credit, Operations, Legal, and Technical departments to support business growth.
- Promote cross-selling of Current Account Savings Account (CASA) products and Third Party Products (TPP).
- Oversee compliance with all applicable business practices and regulatory requirements.
Candidate Requirements
- Professionals with 2 to 5 years of relevant experience.
- Strong interpersonal and relationship management abilities.
- Proficiency in influencing stakeholders to drive business results through both internal and external channel partners.
- Familiarity with secured banking products is advantageous.