Regional People Services Manager

Role Overview

This opportunity is being shared through a hiring partner on behalf of the employer, with the partner handling applications and the next stages of the process. The company is seeking a Regional People Services Manager in the United States to lead people strategy across a multi-site retail business.

This position is suited to a seasoned HR professional who can connect workforce strategy with business outcomes and organizational growth. You will work closely with regional leaders to build stronger talent pipelines, develop leadership capability, and help create a culture where people are engaged and high performing. The role blends strategic planning with practical delivery across recruitment, talent management, training, employee engagement, and broader people programs. You will also partner with cross-functional teams to design scalable initiatives that support operations while advancing inclusion, diversity, and continuous development.

Key Accountabilities

• Work with regional and district leaders to shape and implement people plans that align with business goals, strengthen capability, and support long-term growth.
• Own talent and performance initiatives by improving succession planning, leadership development, internal pipelines, and performance planning practices.
• Guide recruitment and hiring approaches that attract, evaluate, and secure strong leadership talent while supporting inclusive and diverse hiring.
• Support the delivery of training programs that build leadership effectiveness, speed up employee development, and improve overall performance.
• Track engagement, culture, and staffing stability, and partner with employee relations teams to resolve workplace concerns and improve retention.
• Review workforce data, staffing patterns, and talent metrics to spot trends, anticipate needs, and recommend actions.
• Partner with recruiters, resource teams, and operational leaders to support workforce planning and ensure organizational readiness.
• Contribute to change initiatives and help maintain a values-led, improvement-focused workplace.

Requirements

• A bachelor’s degree in Human Resources, Business, or a related discipline, or equivalent relevant experience.
• At least 7 years of progressive HR experience supporting organizations with multiple locations.
• Proven ability to design talent strategies, leadership pipelines, performance management programs, and engagement initiatives.
• Strong background in recruiting, succession planning, workforce planning, and organizational development.
• Excellent communication, relationship management, and influencing skills, with the ability to collaborate across all levels of the business.
• Strong analytical, organizational, and problem-solving capabilities, including experience using HR data to guide decisions.
• Comfort operating in a fast-moving environment with adaptability, initiative, and good judgment.
• Familiarity with HR technology and business systems for workforce planning and reporting.
• Willingness to travel about 25% to 50% as needed.
• Must be based in California or Washington and able to work remotely from one of those states.

Benefits

• Salary range of $97,377 to $155,802, depending on experience and qualifications.
• Fully remote setup for candidates located in California or Washington.
• Eligibility for annual bonus payouts and performance-based salary growth.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts for healthcare and dependent care.
• 401(k) plan with strong employer matching.
• Company-paid life insurance, with optional supplemental coverage available.
• Paid vacation, sick leave, paid holidays, and floating holidays.
• Parental leave and disability coverage.
• Employee Assistance Program and wellness support.
• Merchandise discounts for team members.
• Structured onboarding, continuing training, and professional development with clear growth opportunities.

Application and Data Notice

The hiring partner uses an AI-supported matching process to review applications quickly and fairly against the role’s core requirements. Suitable candidates are shortlisted and passed to the employer, while interviews, assessments, and final decisions are managed internally by the hiring company.

By applying, candidates agree that their personal data may be processed to assess suitability and shared with the employer under applicable data protection laws, including GDPR where relevant. The process may also involve AI tools to assist with resume review, application analysis, and consistency checks, but human review remains part of the hiring decision. Data rights such as access, correction, deletion, and objection may be exercised at any time.