Referral Coordinator - Sickle Cell Clinic - Full-time Day Shift

Overview

Joining Grady Health System means becoming part of a larger mission dedicated to community service and healthcare excellence. We invite individuals passionate about making a meaningful difference to apply.

Role Summary

The Referral Coordinator facilitates the coordination of specialty care referrals requested by primary care physicians, both within and outside the organization. Key responsibilities include managing scheduling, tracking referrals, overseeing referral case management, and generating related reports. This role requires professionalism and the embodiment of Grady’s core values, exercising discretion, diplomacy, and tact during all patient and colleague interactions.

Qualifications

• High School Diploma or GED is mandatory.
• Minimum of two years experience in healthcare-related roles is required.
• Associate degree holders are preferred.

Core Values and Competencies

• Patient-Centered Care: Committed to delivering safe, compassionate, and high-quality care focusing on patient and family satisfaction.
• Integrity & Accountability: Upholds ethical standards, maintains confidentiality, and takes responsibility for outcomes.
• Collaboration & Teamwork: Cultivates positive relationships across departments to achieve collective goals.
• Communication: Engages in clear, respectful communication with all stakeholders.
• Respect & Inclusion: Promotes diversity and equitable treatment for all individuals.
• Quality & Safety: Adheres to best practices and regulatory requirements to ensure safety and quality.
• Adaptability & Resilience: Manages change effectively while maintaining flexibility and poise under pressure.
• Continuous Improvement: Actively seeks innovations and learning opportunities to improve performance.
• Leadership & Professionalism: Demonstrates fairness, transparency, and guides others professionally.
• Employee Experience Focus: Encourages a positive and supportive workplace environment to enable staff success.

Employee Benefits

• Comprehensive health coverage including medical, dental, vision, and prescription drugs.
• Financial security with retirement plans featuring employer contributions, life insurance, and disability coverage.
• Paid time off, holidays, and family leave support work-life balance.
• Opportunities for career advancement, tuition reimbursement, and professional development.
• Employee wellness initiatives, assistance programs, and service discounts.

Employer Commitment

Grady Health System has served Atlanta and nearby communities for over 125 years, emphasizing exceptional care and health equity. We prioritize creating an inclusive workplace that respects and empowers all employees while prohibiting discrimination and providing accommodations for individuals with disabilities.