Recruitment Account Manager

Role Overview

Quadrant Technologies is hiring a Recruitment Account Manager for US IT staffing in Hyderabad. This position is aimed at someone with at least 5 years of experience who can oversee recruitment delivery, account operations, and client engagement for enterprise technology accounts. A PST shift is preferred.

What You Will Do

• Take full ownership of recruitment delivery and overall account performance.
• Lead offshore recruiting and delivery teams.
• Build and execute hiring plans for both niche technical roles and high-volume openings.
• Maintain strong client relationships and work to maximize customer satisfaction.
• Run account operations such as reporting, tracking, and governance.
• Monitor submissions, interviews, offers, onboarding progress, and successful closures.
• Coordinate with vendors and manage issue escalation.
• Prepare MIS reports, dashboards, and business review materials.
• Ensure delivery quality while meeting SLA and KPI commitments.
• Partner with sales teams to support account growth and expansion.

Skills and Experience Needed

• Solid background in US IT staffing and account management.
• Practical experience with MSP/VMS platforms such as Fieldglass and Beeline.
• Ability to manage enterprise-level client accounts.
• Good understanding of the recruitment lifecycle and different delivery models.
• Confident stakeholder management and client communication skills.
• Capacity to juggle multiple open requirements and multiple teams at once.
• Strong analytical thinking and reporting ability.

Preferred Background

• Exposure to budget management and revenue tracking.
• Familiarity with SOWs, contracts, and compliance requirements.
• Experience recruiting for cloud, SAP, and other emerging technology roles.

Why This Role May Appeal to You

• Opportunity to work with global clients.
• A fast-moving environment with strong growth potential.
• Exposure to enterprise-scale recruitment and account management work.

Eligibility

This opportunity is open to any graduate.

Location

Hyderabad, India. The role is based on-site, and a PST shift is preferred.

Additional Information

The employer is Quadrant Technologies, a long-established IT services company with a global presence across locations including Vancouver, San Jose, Dallas, Guadalajara, Costa Rica, Charlotte, Edison, Dublin, London, Warangal, Hyderabad, Bangalore, and Singapore. The company describes itself as a Microsoft Gold Partner, an SAP Partner, and a Microsoft 365 Reseller, with a focus on digital transformation, sustainability, corporate citizenship, and innovation through its Centre of Excellence.

Interested candidates may submit their resume.