Recovery Executive - Hyderabad - Off Roll

About Moove

Moove is working to create the largest vehicle fleet in the world, supported by advanced technology that powers mobility platforms. Its core Drive-to-Own (DTO) offering opens up vehicle ownership through a revenue-linked financing model, helping mobility entrepreneurs who are often underserved to build sustainable businesses.

The company’s expansion has been supported by its partnership with Uber and by backing from major investors and lenders such as Uber, Mubadala, BlackRock, and others. Moove currently operates the world’s largest manned and autonomous ride-hail fleet, with more than 38,000 vehicles across 29 cities, 13 countries, and 6 continents, supported by over 2,100 employees. Through strategic partnerships with industry leaders, the company continues to grow while improving safety, efficiency, access, and economic opportunity in the mobility sector.

Role Overview

In this role, you will be responsible for supporting the company’s financial health by overseeing the recovery of outstanding dues and debts. The position requires proactive follow-up with customers who have overdue accounts, careful maintenance of communication and transaction records, and coordination with internal teams to resolve pending issues while maintaining strong customer service standards and ethical practices.

Responsibilities

• Take charge of recovering vehicles from drivers who are not complying with company requirements.
• Arrange towing or lifting support for vehicles that cannot be driven away.
• Accompany the senior security lead on official assignments as a driver.
• Build and sustain working relationships with vehicle recovery partners.

Requirements

• A minimum of secondary school education or an equivalent qualification is required.
• At least 5 years of driving experience is needed.
• Strong familiarity with routes and local areas is important.
• You must be capable of operating multiple vehicle types, including bikes, cars, and pickup trucks.
• Good verbal communication skills are necessary.

Key Metrics

• Share of assigned recoveries completed successfully.
• Turnaround time for recoveries, tracked through monitoring of recovery agents.
• Compliance with road safety rules and regulations during recovery work.
• Reduction of recoveries by resolving DP returns through voluntary returns or by keeping the DP active with Moove.

About The Team

The team is collaborative, energetic, curious, and highly engaged. Members move quickly, think intelligently, share a sense of humor, and are looking for people who align with the mission of changing vehicle ownership and making financial freedom more accessible.

Diversity and Equal Opportunity

Moove is committed to building a diverse workforce. The company’s approved Employment Equity Plan and Targets may be considered during hiring. As an equal opportunity employer, Moove welcomes candidates from all backgrounds who want to contribute to a future where mobility is independent and accessible for everyone.

Pre-hiring Notice

Moove expects all application details and other information shared during the hiring process and employment to be accurate. Any false statements, incorrect information, or important omissions may lead to removal from consideration or termination if employment has already begun.

EEO Statement

Moove is an equal opportunity employer and does not discriminate based on gender, race, sexual orientation, marital status, religion, political affiliation, or any other protected characteristic.

Company Vision and Values

Moove is a mobility asset finance company and a preferred fleet partner for Uber across Sub-Saharan Africa. Its vision is to democratize financial services so customers can become more productive and successful. The company’s core values are Compassion, Excellence, Innovation, Teamwork, Trust, and Ownership.