Receptionist cum Skin & Dental Therapist

Job Overview

Akanta Dental & Facial Aesthetic Clinic is seeking a well-presented, courteous, and dependable individual to fill the role of Receptionist cum Therapist. This role involves managing front desk activities alongside assisting with various skin and dental treatments, ensuring exceptional patient care is upheld.

Key Duties

• Warmly greet and assist patients upon arrival.
• Handle communication via phone calls, WhatsApp, and social media queries.
• Manage appointment scheduling, confirmations, and modifications.
• Register new patients and maintain comprehensive records.
• Process payments, issue bills and receipts accurately.
• Clearly inform patients about treatment plans, pricing options, and special offers.
• Proactively follow up with patients regarding appointments, feedback, and treatment progression.
• Organize doctors’ schedules effectively.
• Maintain daily logs of appointments and revenue.
• Keep the reception area tidy and orderly.
• Prepare treatment rooms prior to procedures.
• Support doctors during dental and aesthetic procedures.
• Conduct authorized treatment procedures after suitable training.
• Follow sterilization protocols and maintain infection control.
• Prepare necessary treatment materials and consumables.
• Capture pre- and post-treatment photographs as required.
• Provide patients with guidance on post-treatment care.
• Maintain treatment documentation and manage consumable stock levels.
• Coordinate stock inventory and alert management on shortages.
• Liaise with laboratories and vendors as needed.
• Assist in marketing activities by encouraging Google reviews and obtaining patient testimonials with consent.
• Perform additional tasks as delegated by management.

Candidate Profile

• Proficient communication skills in Tamil and English languages.
• Basic computer proficiency including Excel, WhatsApp, email, and billing software usage.
• Professional and pleasant demeanor.
• Adept at multitasking and thriving in a dynamic environment.
• Punctual, responsible with a strong eagerness to learn.
• Experience in dental or aesthetic clinical settings is advantageous but not essential.

Work Conditions

Working hours will align with the clinic’s fixed schedule and roster system.