Quereinsteiger (m/w/d) Fahrkartenkontrolleur

Role overview

For the Wetzlar area, we are looking for dependable career changers to join the security team as ticket inspectors. The position is based on a 40-hour work week and is offered as a permanent role, with the earliest possible start immediately. The hourly pay is listed at EUR 16.00 to EUR 25.00.

The company operates in the security sector and focuses on delivering professional protection and safety services at a consistently high standard. The aim is to create a secure environment for clients while maintaining reliability and quality in every service delivered. New team members are given thorough onboarding and ongoing training so they can keep developing their skills and stay current with modern security methods and practices.

What the job involves

• Check passengers’ tickets carefully and help keep operations running smoothly on the train.
• Explain ticket rules in a polite way and answer questions about fares and ticket conditions.
• Record passenger counts and ticket checks accurately to support service quality.
• Respond quickly and professionally when unexpected situations arise to maintain order and safety on board.
• Work closely with train staff to ensure a calm and pleasant travel experience for everyone.

Candidate profile

• Strong communication ability to interact clearly and effectively with passengers and colleagues.
• Good interpersonal skills and empathy to handle passenger concerns and create a positive atmosphere.
• Ability to work well in a team in a fast-moving environment.
• Confidence and assertiveness to handle challenging situations and enforce rules reliably.

Entry and training support

No §34a licence? That is not a problem. Applicants without this qualification are welcome, and the employer will support the required §34a GewO training and help with the transition into security services. Both experienced candidates and career changers from other professions may apply, including people with backgrounds such as warehouse work, driving or hospitality.

What is offered

• A secure permanent position, available as full-time or part-time.
• Pay above average, with wages of up to EUR 20 per hour plus all statutory and tariff-based allowances.
• Varied work in the field of security and protection.
• Internal training sessions and further education opportunities.
• Opportunities to build a career in the security industry.

Application process

Applicants are asked to apply online for the Wetzlar ticket inspector role. If there are any questions in advance, the contact details of the responsible person can be used. The next steps are a short phone interview followed by an in-person meeting to discuss the details.