Public Area Attendant

About the Role

Peppers Noosa Resort & Villas is set within the calm surrounds of Noosa National Park and features premium stays ranging from studios to four-bedroom apartments and villas. Above the resort, Park & Cove provides dining for up to 80 guests and is built around a concept that highlights the people, produce, heritage, and culture of the Sunshine Coast. With beaches, waterways, and national parks all around, the location offers a memorable environment both at work and during your free time.

Role Purpose

In this housekeeping position, you will be responsible for maintaining shared spaces to a consistently high standard. The role calls for someone comfortable working on their own as well as as part of a team, while also interacting with guests and assisting with questions or requests.

Key Responsibilities

• Keep the property looking polished and well maintained at all times, both indoors and outdoors.
• Clean and refresh public spaces such as the pool area, gym, and shared bathrooms to meet strict presentation and hygiene standards.
• Use specialist cleaning tools, equipment, and chemicals safely and correctly.
• Support guests with general queries and security-related needs, while coordinating with other departments to get work done efficiently.
• Act as a key observer for maintenance and guest services by promptly reporting issues such as faults, damage, and missing items.

Experience and Skill Requirements

• Prior work in a similar cleaning, room attendant, or public area attendant role is considered an advantage.
• A friendly and reassuring communication style that helps guests and colleagues feel comfortable.
• Strong attention to detail, good time management, and pride in delivering quality work efficiently.
• Physical capability and flexibility to work across indoor and outdoor spaces, including stairs and uncovered areas.
• Comfort working with people from a range of backgrounds and collaborating across teams.
• Reliable transport and the ability to work varied shifts, including weekends and public holidays.

Accor Benefits

• ALL Heartist Membership provides discounts on accommodation and food and beverage around the world.
• Family and friends can access discounts on selected accommodation, services, and events.
• Accor Live Limitless loyalty membership allows you to earn points and status rewards on global stays.
• Access to career learning through Accor Academy and Typsy helps support professional growth.
• Join a global community of more than 300,000 Accor professionals and expand your hospitality network.
• Work with a major hotel operator offering opportunities across more than 400 hotels in the Pacific and over 5,000 properties in 110 countries.

About Accor

Accor is committed to welcoming people as they are and supporting growth and learning so work can have meaning and purpose. The company values inclusion and is focused on building diverse teams across the globe.