Product Manager - Trust & Safety

Overview

We are looking for an experienced Product Manager to spearhead initiatives centered on child online privacy and safety across mobile and connected TV (CTV) platforms. The role focuses on developing safety features and ensuring adherence to global child data protection regulations, transforming intricate legal mandates into effective product functionalities that safeguard children in digital advertising spaces. This position is remote but based in Singapore, and candidates must hold valid Singaporean work authorization.

Key Responsibilities

• Direct the product roadmap dedicated to child privacy protection, emphasizing features for minors on mobile and CTV advertising platforms.
• Specify the requirements for systems including age verification, parental consent, and secure data handling tailored for children.
• Design privacy-focused solutions integrating data minimization and privacy-by-design principles into all child-oriented features.
• Collaborate closely with Engineering and UX teams to create user-friendly parental controls and privacy settings.
• Maintain compliance with key regulations such as Singapore's PDPA and IMDA guidelines, COPPA, GDPR Article 8, and the UK Age Appropriate Design Code.
• Conduct detailed privacy assessments including Data Protection Impact Assessments and Children's Privacy Impact Assessments for any new product developments.
• Lead responses to incidents involving child data privacy risks, coordinating with Legal and Compliance divisions.
• Handle interactions with regulatory bodies for audits, submissions, and uphold updated child privacy policies.
• Promote a culture of trust and safety across multiple departments, including Product, Engineering, Trust & Safety, and Marketing.
• Offer privacy advisory support reviewing new product launches for compliance with child privacy standards.
• Present program initiatives to leadership and engage with external organizations supporting child advocacy.
• Work alongside Customer Support teams to address concerns raised by parents and guardians.
• Measure and analyze privacy-related metrics such as parental control adoption and age verification success rates.
• Stay informed about global trends and innovations in child online safety and participate in relevant industry forums.
• Conduct user research focused on age-appropriate experiences to continually enhance safety features.

Candidate Profile

• Minimum five years in product management, with at least two years specializing in trust & safety, privacy, compliance, or child protection products.
• Thorough understanding of child privacy legislations including COPPA, GDPR Article 8, UK Age Appropriate Design Code, and Singapore's PDPA/IMDA guidance.
• Experienced in executing privacy impact assessments and steering projects involving regulatory compliance.
• Ability to convert complex legal criteria into actionable product functions.
• Strong aptitude for collaboration with legal, compliance, engineering, and design teams.
• A history of successfully delivering privacy-centric or trust and safety products within regulated sectors.
• Preferred qualifications include experience in ad technology, mobile applications, CTV platforms, background in fraud detection, content moderation, cybersecurity, and certifications like CIPP.
• Prior involvement with child advocacy groups or privacy regulatory bodies is advantageous.

About the Company

We are industry leaders in fraud detection and privacy compliance focused on digital advertising. Our platform protects billions of dollars in advertising investments for notable global brands and shields consumers and children from fraudulent or non-compliant apps on mobile and CTV platforms. Our AI-driven systems continue to innovate against sophisticated threats, supporting significant global privacy initiatives and recognized by organizations such as UNICEF.

Work Environment and Culture

• Emphasis on small, highly productive teams with open communication.
• A culture encouraging bold, fearless ideas and valuing performance over titles.
• Collaborative and analytics-driven environment where data informs decision-making.

Benefits and Perks

• Monthly reimbursement for internet expenses to support remote work.
• Flexible and casual remote work setting.
• Opportunities for career advancement and professional growth.
• Enjoyable annual team-building events fostering a fun, winning team spirit.
• Being part of an accomplished global team dedicated to excellence and impact.

Additional Information

Only applicants currently residing in Singapore with valid work permits will be considered eligible for this position.